Best Western Windsor Inn

Toilet seat was broken. Cleaning staff should have known that. Direct TV service was intermittent, pixilating all night. Carpet had what appeared to be blood stains and not vacuumed well. Bed was clean. Woke up twice by bar- hopping tenant. Breakfast was acceptable.

Twice i've used this hotel so my kids could enjoy the pool, twice the pool was not available for use.

I reserved a room with a king bed and non handicapped, I was given a handicapped room with 2 double beds. Was told that was all they had left and nothing could be done

This is not a brand new hotel. It has been remodeled and well used afterwards. It is time for another remodel at this point.

No weights left in the fitness room. Not in good shape. Don’t stay here

Unfortunately unable to stay at property as planned. AC in our room not functioning. Only smoking rooms left and tnat was not going to work. They do have and indoor pool with hot tub but hot tub was not working. Women working at front desk was a big plus for this property. She was very helpful.

The stay was ok but the room a/c sounded like a freight trainwhen it ran. the shower needs work the bathroom door needs to be trimmed its swollen at the bottom.

I canceled my stay before the time that was stated on my itinerary but was told I could not get a refund. I would appreciate a refund.

Air conditioner made a terrible noise all night. Breakfast area was dirty, coffee was cold, eggs disgusting and biscuits half raw.