Nice hotel but please make sure you check your bill before you leave the hotel, it’s 2 weeks since I stayed and I still haven’t had a refund for the incorrect charges on the bill despite 5 emails.
Heating wasn’t working in my room and needed get a heater from reception. Very cold day with the snow .
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Robert
2024年1月4日
Poor customer service, £13.50 to park your car is excessive. Breakfast overcooked
Would have had dinner at the hotel but didn’t want to give them anymore money such is their contempt for their customers
I asked for a manager to contact me they didn’t
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Kenechukwu
2023年11月22日
The hotel is beautiful and clean. We are family of seven and we booked two rooms. The rooms were spacious with two double beds that were so comfortable. We really do enjoyed our stay.
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Daniela
2023年11月20日
Interesting old jute mill with lots of quirky touches. Room was great - high vaulted brick ceiling with large windows.