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Unfortunately a mix up with our dates and room details but in the end we had a place to stay! Staff were accommodating

Avoid at all costs! We placed a same day booking for a room at 10am due to a cancelled flight. The booking was accepted and all was going well. We spent the day in Bristol, and when we eventually got the the Guest House around 4/5pm and checked in, we noticed the room was 1) freezing and 2) pitch black. It quickly became evident there was no hot water or electricity in the property. We called the owner to ask what the situation was, and they advised they had been without power since 6am! They advised it should be back on by 7.30pm. Having driven 3 hours, we didn’t fancy turning back, so thought we’d stick out the few hours until the heating and power came back on. (I am sure you can see where this is going, only wish I did). By 9pm, there was still no power or heating to the property, and we had spent that last 3 hours sat in the dark, using our phone torches to navigate, with the batteries quickly dying. By this time, we were pretty over the whole situation, but were unable to find any other properties willing to take a booking on so late in the day. We tried calling the owner again, but they did not pick up our calls, so we resorted to driving and sitting in a local McDonald’s for a few hours to charge our phones and take advantage of the warmth and wifi. We returned to the guesthouse at 11pm, where there was still no power, and the rooms were colder than ever. We visited in the middle of December, so outside it was pitch black, with temperatures near freezing, but the owner did not care to bring round extra duvets, blankets or torches, and as they weren’t answering their phone, we were also unable to request these or any help. Feeling defeated, we got into bed, with jumpers and socks on, and set an alarm to leave first thing in the morning. When we woke up at 8am the next day, there was, perhaps unsurprisingly, still no power. With daylight coming in, we could take in the actual state of the room, which is poor at best. Not an £85 room, even with working electricity. The walls of the rooms are also paper thin, so you can hear others conversations quite clearly. We just wanted to have a shower so we warm up and go, but (of-course you guessed it), there was no hot water! We had to wash in the sink with ice cold water. The owner does not think we are entilited to any form of refund, despite paying full price for the room, and literally freezing to death in the dark. Having looked through other reviews, it seems we are not the only people have experienced this. Very, very poor. Please, find an alternative stay - it isn’t worth it!!

This guesthouse is the most dreadful place I've ever been. Having read the reviews recently the manager is reply calling people tossers so that's horrific. If you don't like honest reviews do something about your place! Says bed and breakfast on signs outside but that's not true. Tiny rooms, walls so thin you can hear people talking all down the corridor in their rooms. Communal room downstairs where people being so loud keeping you awake. Expensive and nasty. The hotel down the road was similar price, amazing food, staff and pub so stay there instead!

Stayed for one night whilst attending a concert at ashton gate. So easy to check in, room was perfect two single beds, so comfy! Clean with fluffy white towels. No breakfast but they provide a fridge and microwave to use. Plenty of tea and coffee. Very pretty garden lots of parking. Perfect if visiting Bristol. 24 hour garage across the road. We really enjoyed our stay.

First time to visit Bristol thoroughly enjoyed it very pleasantly surprised and we stayed here for the night. It is a Lush location, excellent transport links, comfortable bed, lovely room. Amenities aplenty. Would revisit and recommend.

The room was very clean, and comfortable, and the staff were helpful, the setting was beautiful, and the parking is free, which is very rare for Bristol, I stayed on a weekend, the prices are very reasonable, and it's not too far out of the city centre