ホリデイ イン ホテル & スイーツ デゥランゴ ダウンタウン IHG ホテル(Holiday Inn & Suites Durango Downtown)

This was an amazing hotel!! The pool and hot tub were amazing after touring Fort Lewis College all day!! Burger Theory had great food, drinks, and service!!! Would definitely recommend!;!!

To name this a "downtown" hotel is just false - it is no where near downtown Durango, at all. It is a pleasant, clean, quiet hotel with nice views and a great attached burger restaurant/bar. Really nice casual dinner there, with generous drinks. Nice stay - will keep in mind next time we head to Durango!

Disappointing. The name and the fact that they charge for parking makes you believe it's downtown. It's not. No trashcans or towel bars in the bathroom and one kleenex tissue! And the shower curtain was filthy. The bed was comfortable but the pillows were like fully stuffed sacks of flour.

Room keys did not work the entire time we stayed, had to get new keys 6 times during a 2 day stay

The room we had wasn’t what I expected. Didn’t have a coffee pot or nothing in the room to tell you about the restaurant or anything around. The room was next to the elevator and a little noisy. The room was clean and it was a nice room. The staff was very friendly.

The service at this hotel was awful. The front desk staff acted inconvieneced anytime you approached the desk. While the room was clean, the general areas of the hotel were dirty - crumpled papers and debris in stairwells, and tile floors dirty. The keys worked to open the rooms maybe 40% of the time. We had to get our room key rekeyed four times during our 3 night stay. The showers NEVER got hot. Good place to stay if you only like cold showers and cold shoulders from the staff. We will not be staying here again.

Me and my family recently stayed at the Holiday Inn for 2 nights. We arrived 45 minutes early to Durango but were told they weren’t running early so they didn’t let us check in early. When we finally were able to check in at 3:00 we went to our room and saw that the carpet by the bed had some HUGE burn marks and looked pretty worn. We let that go as we were not trying to make a big deal out of it. The second night we were there we were all in the room relaxing as a man just came in our room asking if our “TV was working”? He didn’t knock or declare who he was. I went down to the lobby to go ask if they had a maintenance man checking TV’s and they confirmed he was legit. I told them that was unprofessional and unacceptable for a man to just walk into a room without knocking not announcing himself. I have a 14 year old daughter that could have been in there by herself. The whole experience with Holiday Inn was not very pleasant.

Beds were very uncomfortable, breakfast and parking should be a free. Disappointing , since we have stayed at holiday inn express before and was very accommodating

Best hotel in Durango! Staff is super helpful, rooms are clean and spacious. When friends/family come to Durango, this is where they stay. Burger Theory and CJ complete the package!