ハイロ ホテル、アセンド ホテル コレクション(Hy-Lo Hotel, Ascend Hotel Collection)

“My experience at the HY-Lo Hotel was absolutely fantastic. I enjoyed the spacious and comfortable room, which was equipped with everything needed for a comfortable stay. The service was excellent and friendly, and the staff was always willing to help me with anything. I can't forget the wonderful view that was overlooking the city from my balcony. It was a unique experience, and I look forward to coming back in the future.”

Looks renovated on the outside but inside, we encountered moldy washrooms, dirty floors and walls and outdated and creepy paintings. There were noisy neighbors above us but we switched to the top 3rd floor and could not hear the neighbors but the unit had a noisy A/C. Good thing its already under 60F outside so we turned it off. Did not try the free breakfast. The only good thing was their free to use Tesla supercharger (48kw) in the front parking lot.

I would not suggest staying here . Our room was very dirty and we could hardly sleep from the smell . Overall very weird experience.. I guess that room rate is so cheap because of these reasons. Not worth it .

The whole “we are tech savvy & cool” with all the ikea styles etc. are a good idea, but that cheaper made kinda stuff doesn’t hold up well with lots of traffic.. Shower walls & floors in room need replaced. The Hotel could use a good cleaning from head to toe. They were replacing carpet & had no signs stating - please excuse our mess etc.. they just acted like it was normal surroundings. I asked & they kinda poopoo’d it off. The hotel served the purpose but was not nice by any means.

Service was great, stay was comfortable and easy. Very clean and well kept rooms and morning breakfast was divine!!

Condition of room questionable and shower shampoo/conditioner/shower gel needed refilled. Shower temp on cool side

This property was undergoing major renovation. Comfort grade has to do with road noise and lack of sound-proofing...you will hear EVERYTHING of HVAC unit is off. Decent breakfast and very clean, spacious rooms.

The floor in the entrance wasn’t finished. They had carpet that was lumpy and looked like it was pulled up recently, definitely a tripping hazard. We were aware of the 11am check out and they proceeded to call a little after 9am to ask if we knew about it. When we said yes they were like okay and hung up. The bed was surprisingly very comfortable. The shower was decent, water didn’t stay at the same temperature you set it at. It changed to cool then warm straight back to cool.

The room was nice and the staff was very friendly. However when we went to get in bed we found hair and grass on the top sheet, under the top sheet, and we could see hair underneath the fitted sheet.