デュッセルドルフのイン(INN)ホテル

ホテルはクレイトンに乗っ取られました。スイミングプールを自由に使用できなくなりました。これで、1 人あたり 15 ユーロの費用がかかります。 部屋はきれいで、トイレはとても低かった。 朝食は良かった。私たちにとって食べ物の範囲はやや限られており、また高価でした。 バーでのサービスは良かった。

このホテルはかなり新しく、ベッドとバスルームは最高です。場所は完璧ではありません(中央駅から徒歩10分、近くにレストラン/ショップはほとんどありません)が、私はそれと一緒に暮らすことができます。主な欠点はサービスです。これはセレクトサービス、中規模のプロパティだと理解していますが、それに対してもサブパーです。英語かドイツ語(週末)を話すのが難しいスタッフがいました。IHGダイヤモンドなのに、ひどい部屋をくれたスタッフがいました。私はスタッフが苦情を適切に解決しなかった(HVACユニットに欠陥がある)。もう一度、これは高級で4-starホテルではないことを認識します。それでも、選択されたサービスプロパティであっても、サービスは望ましいものを残します。スタッフは本当に訓練が悪いようです。彼らの部屋の料金はデュッセルドルフの平均料金が低い傾向がありますが、私はまだ彼らに別の機会を与えるかどうかを考えています。

We recently stayed 7 nights at the Premier Inn Düsseldorf City Friedrichstadt hotel. It was great value for money and we really enjoyed our stay. Lovely new and clean hotel located conveniently a couple hundred metres away from the main train station. (There is a Lidl across the road from the station and an Edeka within the station if you are in need of groceries. Plenty of places to grab a quick bite in and around the station too.) We had a room that overlooked the train tracks. Trains were constantly coming and going (which was fun to watch) however the room is well insulated so it was very quiet. We slept very well each night. We ended up in a room with a double and single bed so there wasn’t a lot of extra floor space (for suitcases etc.) but it was fine short term. The room could do with a few more places to store or hang items however this is really the only downside we found. The room had a kettle and tea and coffee etc. which was handy. Heating and cooling is controlled centrally, not individually in each room. We found the temperature to be suitable our whole stay though. Free Wifi worked well! Breakfast was buffet style and cost 13.50 Euros per adult per day. On offer were items including different breads, cold cuts and cheese slices, yogurt, fruit, eggs, baked beans, cereal, juice and tea and coffee. Plentiful and set out in a lovely dining area. Staff at the hotel were very friendly and helpful. Checkout was 12 noon. We had a late train out of the city however we were able to store our luggage at the hotel after checkout. Very handy. We are looking forward to staying at this hotel again.

流行後の初めての出張で、以前泊まったホテルに泊まりました。 物価は確かにかなり上昇したと言わざるを得ない。 ホテルのバスルーム磁器部分はWeibaoのフルセットで、ハードウェアはGroogeのフルセットで、非常に高級です! 朝食は素晴らしかった。 キングスアベニューに非常に近く、徒歩5分です。

天気は寒くて雪が降っていますが、最もアジア人として知られているデュッセルドルフへの到着を妨げませんでした。今回予約したホテルは駅にとても近いです。ホテルは比較的古いと思いました。設備が不十分かもしれません。トリプルルームは少し混雑するのではないかと心配しています。意外と部屋がとても広としていて、スーツケースを完全に開けることができます。唯一の不便な点は、バスルームが広いが、洋服を掛ける設定がなく、アイテムや衣類を配置するための簡単なラックがないことです。使用するのは非常に不便です。しかし、レセプションの態度はとてもフレンドリーで、朝食はヨーロッパで豊富で、食事の補充も非常にタイムリーで、食事環境も広として快適です。要するに、それは満足のいく宿泊体験です。デュッセルドルフに来る機会があれば、また予約します。

I stayed in this hotel on the 19th of February with my son. When we unfolded the bed linen we discovered that one of the duvets had human excrement on it. We went to the reception to complain and we were asked what did we want him to do about it(in an extremely rube tone). We eventually got switched rooms and next morning we went to check out and asked to speak to someone in charge. The receptionist was extremely rude and just kept saying sorry about that over and over again. You can be guaranteed it i will never step foot in that hotel ever again. I am only giving it 1 star because it wont let me post anything without giving it anything. included is a photo as proof.

First impressions were reasonable, but during our first morning at the hotel, everything soon went downhill. From 8am till around 4pm there were two separate 'evacuations' into the hotel lobby with fire and police services being called both times. After the first evacuation, we went into town, came back 4 hours later, only for the whole hotel to be evacuated again!! Hotel staff were short tempered and nasty, bluntly barking at us to evacuate with hours going by until they finally told us there'd been a water leak. An emergency situation is understandable and I'm not bothered about that event, but the staff's handling of it was utterly poor. A question about needing to return to a hotel room, after several hours of waiting, to collect an inhaler for asthma, was met with grossly insensitive jokes about secretly taking ecstasy and then we were ignored. This whole ordeal largely amounted to the hot water being switched off, which then remained off for several days. One staff member teased we would get 'freebies' from the hotel as a gesture of goodwill for the inconvenience; this did not happen. The main hotel lifts became unusable and after being instructed to use the service lifts instead, a bartender charged towards us screaming and being unbelievably hostile, refusing to let us pass or listen to what other hotel staff had literally just informed us to do. His behaviour was diabolical, but he made no apologies for himself and excused himself from the conversation. It was outrageous seeing the entire hotel be displaced in such a clunky and slapdash way. Most of the hotel staf were rude, blunt and pompous. One single receptionist was polite and friendly, and that was the woman who checked us out. Every three or four hours someone was knocking at our door or entering our room for cleaning purposes; we could scarcely relax. We've never felt so harassed in a hotel. The hotel cups provided were barely fit for a gobful of drink and they even took away our only spoon to stir our drinks. The sanitisation standards of the hotel were inadequate, failing to provide basic antibacterial or hand soaps in rooms; I had to use a face soap to wash my hands and the red seating between the lobby and bar was heavily stained with black marks. The restaurant always seemed closed, tha bar never had more than three tables with customers, the bar layout was so cramped that I banged my leg trying to take a seat and the entire hotel decor was dreary and miserable. Most of the TV channels didn't work either. I think the only positives were having a free apple from the bowl in reception every day and ultimately leaving the hotel forever!

私は1ヶ月の滞在があり、すべてが完璧でした。ホテルは手頃な価格で、毎日の清掃サービスがあり、とても素敵なリビングエリアです。近所はかなり中心的で安全です。電車の停留所は目の前にあり、バス停はかなり近いです。スタッフはとてもサポートしています。これまでは完璧だ

Nachdem wir im Februar schon vor unserem Flug zwei Nächte hier verbrachten, erlebten wir heute morgen nach einem Nachtflug aus der Karibik eine einmalige Überraschung: wir durften sofort um 8 Uhr einchecken und sogar noch kostenlos das Frühstück einnehmen. Das, liebe Gäste und anderweitige Hotels, ist größter Service mit den allerbesten Leistungen! Auch alles andere passt! Vielen lieben Dank, Ulli und William von Fuerteventura

もっと長く滞在できたらいいのにという点を除いて、ここに滞在することについて十分に言うことはできません。スタッフとサービスは最初から最後まで完璧で、非常にプロフェッショナルですが、同時に個性的です。