La Quinta Inn & Suites by Wyndham Eastland

Was informed upon check in, the hotel manager would not allow late check out for the individuals in my group as she was "mean". I used my debit card to "hold" the rooms, however, was charged by ******* upon booking. I contacted the hotel and was informed by staff, the charges for the rooms would be credited back to my account and my guests would be charged on their credit cards upon checkout. This did not happen. Hotel staff would not give my guests a receipt upon checkout to submit for reimbursement from their company. Poor experience for individuals who travel quite frequently. I will not use ******* or LaQuinta in Eastland again for any of my guests.

Room was clean and bed was comfortable. Mildew smell in the hall. Pool and hot tub have been down since our previous stay some time ago. Back door doesn't lock and never has any time I have stayed at this hotel.

Stayed 1 night for business pool and jacuzzi was closed. But was not planning on using them. Room was clean and comfortable. Staff was friendly and breakfast was great and opened at 5:30 am

Older facility but it was very clean and kept up. Convenient location just off I20 and goid parking

Always a pleasant stay. Hotel will need some upgrades soon, but overall pretty nice.

We have stayed in many LaQuinta properties in the past. This has to be one of the worst. First, the carpets were stained, the floors looked dirty, the sheets were worn and the recliner looked like it had been picked up alongside of a road. In addition I killed a roach and asked that the room be sprayed. I don't know if this was done. I let the desk know that we would be out of the room all day. When we returned in the evening, the room had not been even made up. However, the breakfast staff was very helpful and friendly.

Elevator button wasn't working but the staff was able to operate it from the control panel. They were happy to help you.

The room was very clean and the beds were comfortable. The leather chair in the corner was very cracked/worn, and the sink had a slow drain, but the cleanliness and comfort were the most important things to us. The pool was also closed, but we did not intend to use it anyway. The breakfast was very nice, with lots of options and friendly staff. I would definitely stay again.

We enjoy this hotel it’s a very nice place for the rates and very friendly staff