ソネスタ セレクト フィラデルフィア エアポート(Sonesta Select Philadelphia Airport)

房間相當不錯，就是剛開始一個heiren前台不太友好，説沒有我的訂單，就不管了，後來聯繫攜程,確認了我的訂單是OK的，後面換了一個前台，很順利入住，直覺上前面這個前台是故意的，而且明顯不友好，想找找我自己的問題，除了英語表達不太流暢，想不出來自己哪裡有怠慢，我自認是一個最注重友好的人。大家遠在異國他鄉一定要注意言行，有問題及時聯繫攜程，我覺得攜程的服務還是很好的。

非常乾淨，感覺很新，床，床墊都很舒服。畢竟連鎖品牌

Clean and well-appointed hotel near airport. Hotel no longer had the room I reserved, but offered a suite instead, which was spacious and well appointed. Shuttle service expedient and courteous. Good selection of beverages at bar and exceptional service.

If your flight gets cxld and you want a hotel nearby do not book this one. They accepted my last minute reservation and then when I arrived said they had to wait in more rolls to be cleaned and had no eta of availability at 10pm. Hello, why did you accept my reservation of there were already others in front of me also waiting for rooms. And they never picked up the phone to send a shuttle after 3 attempts so that also cost me $20 for an Uber. No attempts to throw me a free water or anything for the debacle just a “nothing we can do about it” you’re in hospitality, be hospitable

Close to the airport with a free shuttle to transport you to the airport. You can also leave your car there while you travel. Comfy beds.

Nice property generally. The front desk gentleman, Lil Rembert, was very friendly and professional! He made us feel welcome! The property was nice, but little things can make a difference. There was a sneaker sitting in the hallway for a full day. There were employees smoking just outside the side entrance. They seem of little consequence, but can make a visitor feel like somebody doesn’t care. Lil remembered my name when I returned for my car and greeted me! Very professional and courteous. There are some other employees however that should be keeping their personal phones out of sight and out of use while serving customers.

Don’t stay here if you thought there was going to be a pool! Or if you had plans on grabbing a drink after dinner. Or if you planned on wanting to eat anything through the food menu- nothing is complimentary & everything is over priced. We stayed here on NYE & when we googled the place- an indoor pool popped up, & it said complimentary breakfast. When I was checking in, I was told they did away with the pool, breakfast had to be paid for and was given a 5star menu for a 2star hotel, and when I asked about the bar I was told they closed at 9pm. (Checked in at 930)

My first impression at the front desk. The lady was so rude not even a little nice the whole night I could not sleep door, slamming the whole night and people talking the whole night in the in the walkway went for a pizza, and there was no pizza available no food at all. Could be surf last night.