The Beach Retreat Eden

We arrived in Eden at 5pm in the middle of the big rain depression, were desperate and saw the sign on the building, so rang the agents, paid and moved in. BIG MISTAKE. Once we had carried our luggage up 12 steps ( we were advised of the steps) in the rain and settled in we realised we had made a big mistake. The unit was very smelly and although the rain was blowing, we had to open windows and doors to let air in. The curtains in the downstairs bedroom and dining room were shredded and had mildew spots on them as did the upstairs bedroom. Obviously pet friendly judging by the carpet in the bedroom that had big stains on it. We felt very uncomfortable sleeping in the bed, who knows what was in the mattress?? There was a cupboard door off in the kitchen and the space between the stove and cupboard was dark yellow with built up grease and dirt. In the laundry the fluff and dirt was really bad, at some stage someone had dropped a cake of soap there and it was covered in fluff and grime. On the morning of check out the cleaner arrived and was entering the bottom unit, I told her the unit was disgusting and she said I should have rung the agency and they would have moved us. It was pouring rain the whole time of our visit and the idea of moving would not have been an option. Also, why should we have to move? If the agency had been on the ball the unit would not have been in that state. I have taken photos to substantiate my review.