ホテル ヴィラ セレナ(Hotel Villa Serena)

Hotel, there is absolutely no cleaning service, and there is no service about a service. If you need tissues, coffee or a blanket at all 👎

Dylan was so attentive and kind. I liked the price and the cleanliness of the property.

Clean room, free parking, frig and microwave in room. The room is a little tight, but we don't stay in our room only to sleep.

I coment about my deposit not getting returned and they were supper nice and fixed for me ☺️

Room is ok clean but parking is scary bad people hang out in the parking+it takes 2 weeks to refund your deposits upon check- in price went up.

Friendly staff. Great shower. Big TV. Refrigerator w/ freezer. Great toiletries.

The room it’s fine they never give the deposit back on any time the I stay there

I really liked the room, very elegant and comfortable, but inside it is very different outside. It doesn't feel like a safe place to park your car, since there was a suspicious person outside and I had things in my pickup truck for fear of them being stolen. There was an abandoned car, as if it had been vandalized. very ugly on the outside, but beautiful on the inside. Being a main avenue you have to drive carefully to enter the hotel, since the space to enter is very limited and the entrance is hidden and avoid an accident. It's fine for one night, just improve security, since I don't know if they had cameras, it doesn't have a parking lot to make it safe to leave your car.

I didn’t like the area at all. It was very dirty and unkept. Looked nothing like the pictures. We ended up booking another place.