セレナ ホテル＆スイーツ

市内中心部からは少し離れているので、車かホテルのシャトルバスを利用する必要があります。ホテルはアルヘンティーノ湖からかなり離れているので、湖の景色だけを目的に宿泊するのはあまり価値がありませんが、部屋から眺める日の出と月明かりはなかなか素晴らしいです。レストランはまあまあですが、朝食のメニューは少し限られています。

Добрый день. Останавливались на 2 дня в этом отеле. Из плюсов-красивый отель,рядом озеро,есть трансфер в центр,бассейн с возможностью проплыть на улице. Завтрак очень скромный, в номере нет чайника и кофе машины,даже кружек нет. Также нет набора для чистки зубов и бритья, а также геля для душа,что странно для отеля 5*. В общем отель не на привычных 5*,но в общем не плохо.

Отличный отель

Todo perfecto! Es un hotel precioso! Y su comida siempre impecable!

The property sits on a very scenic location with rooms facing the lake. That is the best part. However, the rooms are not maintained. Eg a broken arm rest of a chair that was just kept in place and falling shower head. Someone can be seriously hurt. The food is average. Breakfast is ways below par. The hotel staff is trained to ask for payment immediately when you place the order, not after you are served or ready to leave. It is really a cheap mannerism and very insulting for a so called high class resort. Under the guise of sustainability, they provide only a refilled bottle of water in the room, with written instructions that guest can refill in hotel lobby. Really? Heard of customer service or hospitality? And they sell plastic water bottles in the Bar for $3 each. The staff doesnt seem to like working there, and reflects in their dealing with the guests. Highly suggest some serious staff training and change in service attitude if you wish to attract clientele. You have a prime property, pls pay attention to service and dining!

El hotel necesita mejorar las amenidades de la habitación, no hay relación precio-calidad. No parece un hotel de 5 estrellas, los colchones están vencidos y tienen hoyos. También necesitan mejorar la limpieza de las habitaciones. Las viandas son horribles y los precios de la comida en general son muy altos. Lo destacable es el servicio y la calidad de su personal desde la recepción, meseros, chofer; todos muy bien.

Excellent view from the room. Comfortable bed, nice bathroom. Breakfast was poor and staff were curt. Courtesy shuttle bus was useful if you could secure a seat. Overall the view made it all worthwhile.

Excellent stay - the place has nice facilities. A little far from the main downtown area but there’s an hourly shuttle bus provided.

Nice room, courteous staff, good amenities, location a bit far from the city center and shuttle service slightly inconvenient