ホリデイ イン エクスプレス ホテル & スイーツ IHG ホテル(Holiday Inn Express & Suites El Dorado)

Room was very clean. Shower clean and soaps dispensers full. No issues! great place!

The stay was not the best. I had called a few days prior to my arrival and requested extra pillows as my wife, daughters, and their kids were all going to be in the same room. I had to make 2 trips to the counter for pillows and linens for the pull out sofa bed. Bathroom shower insert was separating from the wall. Found mold growing in one of the picture frames. Kids were excited to swim and when we got there the pool was out of service and we had no notification prior to our arrival. Ice machine on the 3rd floor was not working and had to go down to the 1st floor for ice every time it was needed. My daughter and grandkids were very disappointed as they were planning on swimming while I had a wedding rehearsal to attend. Myself disappointed for the service and condition of this hotel for the amount I paid. I have stayed in better hotels and will not be returning to this one anytime soon or ever.

The hotel was great- except for the pool- it was dry and closed

The room was so clean and smelled fresh, right next to the elevator on the first floor and it was so quiet and comfortable. I’m so happy they had the (all Dove products not the cheap generic stuff ) shampoo/conditioner/ body wash dispensers in the shower because my little travel ones were almost empty. They have fresh coffee all day. The breakfast was great compared to other hotels I’ve been in recently. The young ladies in the morning at the front desk were fantastic, very helpful, and so kind. They recommended a place for dinner at the Flying Burger, and it was delicious. They just made the place so welcoming, almost home away home. I travel a Lot and I appreciate them so much

Drove in from Houston, went and had dinner with co-workers. First room AC did not blow any air. Had to go downstairs to obtain new room key for second room. Second room was not clean as it appeared someone had some fun in there. Back downstairs to obtain key for Third room. Third room was clean. Pics of 2nd room attached. Point is that I was ready for a shower and relax but had to make 2 too many trips to the lobby to get a room that is up to par. I always stay at Holiday Inn but will NEVER be back to this location.

Easy check in, plenty of parking. The hot water could be turned up a little bit. The room was nice. The breakfast was good

Clean, comfortable, pleasant staff, good location.

It was nice for the price.

Nice, not the greatest location. You can pass it and not know it