チャーリーズ エル ニド(Charlie's El Nido Managed by HII)

Service was good. Lovely welcome drink on arrival but when shown the room it was tiny and had an overwhelming smell of mould. We asked for another room so they moved us up a floor and its was better. Still small. Would not book same room rate again. Helpful polite staff and free shuttle to town. Beautiful pools.

The room was paid, but has not been provided.

Отель очень понравился. Хорошее местоположение вдали от центра, есть шаттлы по расписанию на лио бич и в эль нидо. Вначале смутил размер комнаты и боковое окно, но сам отель очень красивый и зелёный.Лучше брать комнату категорией выше стандартной.Персонал очень доброжелательный . Можно забронировать тур.

Still have some things to work on.. They didn’t started on top when our pre-booked shuttle didn’t showed up at airport. Waited an hour until a security guard at the airport helped us order a tricycle. Some misunderstanding between booking office and the reception was the answer, but they paid for our tricycle. It was a nice and modern hotel. Not a resort for pool relaxing because they only have few sun beds and always occupied. Even towels were few. Always in laundry was the answer. The rooms were tiny and dark. Always humid and moist. All our clothes and even bed linens felt wet. The food was tasty and good. But as in many places the service isn’t very fast. Long waiting times, from order to waiting even if they weren’t crowded. They were really keen on the allergies and made some offer to try to fix things. Even if they had spring rolls med of rice paper on the menu, of course the rice paper were out of stock they didn’t got new for our whole stay. As much others. No Cola Zero. Out of French fries and so on. They’re not quick to clean used glasses around pool area. Our tv didn’t work. They had not a great interest in trying to make it work. Our door lock same thing.. Good thing is the free shuttle to ElNido, LioBeach and the airport. Upon checkout I got the question how the stay was, my hesitation in answer and that it didn’t fulfill my expectations I didn’t got any reaction or questions how they could have done better. Don’t ask the question if you don’t want the answer.

Siamo stati a Charlie's durante l'ultima settimana delle nostre vacanze e non c'era modo migliore per concludere! La struttura è curata in ogni particolare e lo staff è stato davvero fantastico ad esaudire ogni nostra richiesta. La colazione offre diverse opzioni dolci e salate ed piena di prelibatezze culinarie sia locali che continentali. Io sono vegetariana e sono sempre riuscita ad avere diverse opzioni tra cui scegliere. Abbiamo anche provato il ristorante a cena e devo dire che non ci ha mai deluso; le opzioni sono curate e abbondanti ed ovviamente deliziose! Per quanto riguarda i tour, l'hotel si affida alla Spider Travel & Tours. Il primo tour che abbiamo fatto (Tour A) è stato ben organizzato e lo staff è stato coinvolgente e molto ben preparato. Sfortunatamente quando siamo tornati per fare il Tour D, non avevano numero sufficiente e ci hanno così mandato con un'altra agenzia senza dircelo. Lo staff era molto svogliato e non c'è stato modo di avere nessun tipo di interazione con la guida riguardo i posti che abbiamo visitato. Questa è l'unica pecca che posso riportare, in quanto penso che un hotel di questo calibro dovrebbe controllare meglio a chi si affida per i tour, per assicurare un servizio in linea con la qualità dell'hotel. Per concludere, consiglio di cuore di soggiornare da Charlie's se decideste di fermarvi ad El Nido non solo per il posto in se ma anche per il meraviglioso staff che lavora presso questa struttura! Grazie a tutti!

Outstanding service from the staff of Charlie’s El Nido, to highlight Venus, Nolits, Jayr, just to name a few but all of them are very courteous and professional. The Hotels pool, restaurant, great food, their buffet excellent. Thank you very much!

Charlie’s really lives up to its Taveller’s Choice Award in 2003. Great view with excellent facilities. Caring, friendly staff making you feel home away from home. Best complimentary breakfast!💯👍

Der Aufenthalt in dem Hotel war ausgezeichnet. Meine Frau und ich haben die Tage sehr genossen. Alle Mitarbeiter sind sehr freundlich und zuvorkommend. Das Frühstücksbuffet ist sehr umfangreich und abwechselnd. Auch das Essen von der Speisekarte ist ausgezeichnet. Jeden Mittwoch und Freitag gab es ein mongolisches Buffet. Ich kann das Hotel nur jedem empfehlen.