ベストウェスタン エル リーノ(Best Western El Reno)

The hotel is located very close to I-40 with lots of noises and worst yet, the female staff at the front desk put us in the units at the end of the building which is closest to the highway. The traffic noises were too much all night for a quiet rest. The part We didn't understand was the rooms next to the office that are further away from I-40 were vacant. If you have hard time sleeping with noises around you, it's not a good place to stay at. The front desk staff was not very engaging, and made one feels that she couldn't wait to get off work. The only plus is the breakfast in the morning.

Quick and easy sign in. Room was clean and comfortable. Only complaint is that the heater/AC ran almost constantly. The room was chilly when I arrived so I set the temperature at 74 until the room warmed, then turned it down to 70. Had the fan set first on auto, then low. And it ran constantly, with cool air blowing on the bed. A bit of a chilly night. I didn't get to breakfast until 8 and by then, everything that should be hot had cooled down. The place was quiet and restful overall.

This place is very tired. Carpet is frayed, furniture is beatup. I have stayed here twice, not staying again. Front desk is not welcoming or friendly.

second time staying here on drive to az. the staff is ALWAYS delightful and helpful. the property is dated and has some improvements. weird sweet cover up smell in room. beds comfy. is sufficient for over nite road trip stay

They didn’t clean up our room so we have to request clean towels and the bathroom only have one roll of toilet paper the carpet is gross they need to put attention onto the carpet!!

Right off of interstate. Customer service upon checking out was bad. Didn’t acknowledge us or asked us about our stay. He continued to be on computer

No chair in the bedroom other than the desk chair. Paint was chipped on the wall.

We have stayed at this property in the past & was expecting it to be the same, the room carpet was filthy and just seemed "tired". The pool was not clean and the area we used to sit at in the shade had bird poop everywhere! It wax so dosappointing! It was very hot and the pool we were so looking forwward to! Breakfast, pancakes dried out and had too Ask multiple times for replenishment. This was a 3 night stay on Saturday, finally they cleaned pool but was still lacking. The helpers were friendly snd very acommafsting

Hotel was convenient. Had pizza delivered. Room was clean. Bathroom looked freshly remodeled. Bed was comfy. Evening staff was professional but less than friendly.