ベストウェスタン オヘア / エルク グローブ ホテル(Best Western OHare North/Elk Grove Hotel)

BUT NO SHOWER! Thanks to the shuttle dude to circle back for me at 10:45pm, and pm desk clerk for helping. Nice room, nice bed. Funky tv remote was sporadic. The water didn’t divert from the tub faucet to the shower head. Barely a dribble. I had no time to call maintenance as the front desk suggested when I alerted them. NO SHOWER! That’s a good 50% of the need for a hotel over a box in a field. The other is the bed. A bathroom, esp the shower! I’d like compensation!

The breakfast was good and the service people were very nice and professional but the room were tiny, very little space, the stairs and corridors were dirty, and the elevator really needs to be changed.

Very good, quite and easy to check in. Friendly staff. Bath tub wasn’t the best , peeling not very clean. Aside of that it was a good place.

Easy and fast check-in and checkout. It's located in an industrial area with not much around unless you drive. However, I was actually working in the area so it was very convenient.

The staff was great and I have nothing but positive things to say about them! However the amenities and services could be better. Things to know if staying here: 1) No fans in the bathroom 2) 1 microwave in the whole building (not individually in each room) 3) Book airport shuttles the day before 4) Free airport shuttle comes hourly and ends at 11pm local time (wait outside, not inside by the front desk as sometimes the driver drops off and pick up without going inside to check for waiting customers). 4) Donald E. Stephens convention center shuttle is free and is the second drop off after the airport drop off 5) Breakfast is usually 6:30-10am local time (3 hot items available: sausage, potatoes, and scrambled eggs) 6) No pool 7) Walking transit is difficult at this location and you will most likely bus, Uber or take a ride share service to get to and from here Hopefully this helps anybody looking at this location :)

I think for a two star hotel the price was high! We had to stay to catch a flight next day Free shuttle and breakfast was great

Staff were amazing, so friendly and attentive to needs, breakfast was so good considering other hotels around the airport especially as they were more pricy. Excellent all round, thank you for a great stay.

They had us waiting for an hour and a half in 400° weather. When I called to schedule the shuttle no time table was given, so weren’t able to wait inside because we were scanning for the bus the whole time. Also heads up the shuttle doesn’t start till 7 am. So if you’re just trying to get a close-ish place to the airport for a quick turnaround it is utterly useless. You will have to get a $46 Uber to the airport. An amount you could have just spent to be closer or in a better hotel. Also my room didn’t have hand soap.

Friendly staff answered any questions I had and addressed any concerns. This was very nice hotel to stay at. I didn't have to worry about my safety and had a very well rested stay. I would book a stay here again!