Four Points by Sheraton Elkhart

酒店服務還不錯哦

Booked this hotel so that I could use the pool was disappointing to find out the pool was closed during stay. Hotels should have to let guests know when amenities that they advertise having are not available.

4 Points was a good choice for us as we travel through. It was a welcoming and comfortable hotel. The two people at the front desk were nice and very helpful. Breakfast was great. Darryal,the new food and beverage manager is awesome! He provided us with great service and a great breakfast. Darryal is so kind and helpful.Thank you for a great place to rest and refresh.

The hotel was nice. Super friendly staff. Breakfast was great. Only wish was that the pool was warmer for the kids. Hotel location was good. Close to restaurants and shopping. Thanks

Exceptional staff, clean rooms, great food! Only negative is the pool is like ice water!! Heat it up please!!

Great alternative to where I used to stay in Elkhart. Will be staying here in future.

The bar tender José is amazing with customer service. He went above and beyond, cant say enough about his attitude and service.

This hotel was fantastic and super clean. It was also affordable and well worth the money.

My room was switched to a queen bed with no mention until I walked into the room. They claimed a company policy for titanium members getting king beds upon request. That is fine, but tell me before I go up to the room. Once I go back to complain, magically a king room is available. It was a first floor room that had no blinds, just a thin privacy shade, so the parking lot lights and car lights shine in the room all night. The front desk staff lacks the necessary interpersonal skills to assist a living person. The only word they know is “unfortunately”.