FrankieBQ727ZV
2024年6月12日
Very disappointed with the service at this hotel. Visited the hotel several weeks ago with friends. After waiting for 5 mins for someone to come and show us to our seats, we had to go ask where we were sitting. Told where our seats where, more diners came in after us, and they were given the menus and asked if they wanted to order drinks right away. Nobody came to give us menus, we had to ask for them!!. Eventually they came to take our food and drinks order. Almost 45 mins later, waitress came to say that the fish had stuck to the bottom of the fryer and our meal would be a bit longer to be served. After waiting one hour we were given our meals, which was very nice. Waitress checked if all ok with our meal and she said, "well it was worth the wait". No apology and a very unprofessional comment to make. Certainly will not rush back here again.
自動翻訳