ザ ブーリン ホテル(The Boleyn Hotel)

Breakfast should have been served until 10 am. We got into the restaurant 9.15 and there was hardly anything left, One spoonful of scrambled egg which I had to gather from around the pan for my husband - none for me, no bacon, no sausage, no hash brown or tomato. They did have beans!! Having asked and waited, we got a bit of bacon and some sausages that were so hard we could hardly cut them!! Then , at 10am they asked us to leave the room because they had to get it ready for something else. Our bedroom was ok but there was a skylight in the roof and the sun came flooding in just after 4 am so I didn’t sleep. Waste of time having black out curtains at the window when you don’t cover the skylight. The teaspoons on the dressing table had not been washed. The shower was nice but the water came out all over the floor - our friends had the same in their room. All in all not a good experience and I wouldn’t stay there again. I did mention all of this to the reception guy but he just smiled at me. Not sure if he spoke English!

Lovely hotel needed for an unexpected Heathrow stopover. Taxi was $25 each way, but cost was lower compared with an airport hotel and it was lovely. Pretty riverside pub opposite, great restaurant serving delicious Indian food, clean, good service, all very nice.

It was good for work travel. Could have been cleaner, there was a weird smell in the room. I got the room next to the reception and it was really loud all night, as people kept checking in.

Very good hotel and very good service, I use the hotel regularly for work and happy to recommend to my colleagues...

Friendly staff ,clean and tidy room, ideal for us visiting family. Will be booking again soon.

Good hotel in lovely location. Rooms on first floor are more historic than the more modern rooms on the ground floor extension. Bar and nice little Indian restaurant. Free secure parking. Friendly staff.

We've stayed here a couple of times now just prior to flying out of Heathrow. The hotel is well-located and clean. This time we were in the newer part downstairs which I preferred. The Saffron restaurant serves great food. We did find the car park locked on the morning of our early exit, but luckily staff came to our rescue after a short while - they hadn't been anywhere in sight when we passed the reception desk. Will stay again if we're in the area.

I enjoyed the character/style of the hotel. The staff was helpful, professional and courteous. The room was spacious, clean, and comfortable. We didn't have a chance to try the restaurant for dinner, but the breakfast was delicious!

The room and bathroom were very clean and tidy It was annoying that we could not get an evening meal, we were told they only had one chef working and said we needed to book anyway. When checking in we were not told this which was frustrating as had to find alternative arrangements for food. The bed was uncomfortable Breakfast was ok although the cooked food was only just warm