デサリス ホテル ロンドン スタンステッド(Desalis Hotel London Stansted)

Basic hotel, no frills. Clean enough, bar was closing down when I arrived at 9.30, but no real ale available anyway so settled for tea in my room. The room was ok, but thats all. It was, however, absolutely freezing cold in there. I was unable to adjust the radiator.

We arrived very late in the night, just after 3am. There was no one on the desk for 20 minutes, despite calling twice. I was not impressed and to add insult to injury, there was no apology either when the receptionist did arrive. It is advertised that the hotel is open 24/7. Other than that, the stay was fine.

Room smelt of cigarette smoke. Building work was going on outside which was not Mentioned when booked. Noisy until 6pm. Room was clean but very dated.

Was told we would get wifi and soundproof rooms. Couldn’t connect the TV to the wifi, spoke to the manager who tried the wifi from outside the door and said it worked so the TV just doesn’t have it. Next morning, cleaners just let themselves into our room whilst we’re still there saying “check out is 11” when my email clearly says 11:30 (this happened at 11:10). Luckily I was standing by the door to be able to half shut it and not allow her in! Beds are so uncomfortable too, I could feel the springs in my back and I could hear everything going on in the room upstairs so definitely not soundproof

Lots of building work being done. Hotel helped out and airport transfers were a lot cheaper with them. Room was cold and with other coming and going they made a lot of noise and the lights going on and off in the corridor did wake you. Not much they can do about that

Decent room for one night in between flights. Comfortable bed and big tub. Some areas in need on non-essential repairs

Currently undergoing renovation, hopefully this will bring it to the 2020 from the 1980's, the full place needs an upgrade. Very basic breakfast on offer.

Good value for money for an early morning flight from Stansted. Good evening meal.

Old and run down but the staff was amazing and the breakfast was delicious