The hotel is nice and cosy, but if you needed to get things or food you got to walk around 800m to an area to get it. I'm not really sure, why the outdoor hot spring pool water stopped when I was filling it up, I tired a few times to open it back but the water just didn't flow down, as I only got 1 night and the time was late so I never called them and ask for help. May return but hope this small area can be improved.
Deluxe Garden-View Double Bed Room (Private Hot Spring, Scenic Balcony, Dyson Hair Dryer, Smart Toilet, Australian Alpaca Duvet)
宿泊時期: 2025年9月
夫婦・カップル
4件の口コミ
9.5/10
素晴らしい
投稿日: 2025年11月6日
The hot tub overlooking the river was what we needed after a day's hiking. The room is really big and had all amenities we needed.
Breakfast was good but expected more variety.
The staff are very helpful and made our stay pleasant.
We loved the hotel, especially the large comfortable room, bathroom and bath on the balcony. The hotel was a good location to take the bus to Emeishan and not too far from the train station. Breakfast was good with a view.
The staff was exceptional. We had many questions and the person at reception solved all our problems, helped us order food and was outstanding. Thank you Lucy for all your help. We recommend this hotel.
I can’t recommend this hotel enough! From the moment we arrived, the service was absolutely exceptional—truly the friendliest and most attentive staff we’ve ever encountered. The manager went above and beyond to ensure we were comfortable, even arranging for the chef to prepare special dishes just for us. The hospitality here is unparalleled, and it’s clear that every detail is focused on making your stay unforgettable.
The rooms are spacious, well-appointed, and equipped with everything you could possibly need—and more. Plus, the views from the hot tubs are simply breathtaking. Whether you’re relaxing or enjoying the mountain scenery, it’s the perfect place to unwind.
If you’re considering a getaway, don’t hesitate. It’s absolutely worth the 2-hour bus ride up the mountain for the experience of a lifetime.
翻訳
ホテルからの返信: Dear Sir/Madam, thank you very much for your praise and love of SAMATHA Emei Mountain! We aredelighted to see your praise for the staff and service. Going outand staying comfortable is theexpectation of every traveler anathe ultimate goal of our service. We will continue to workhard to give you more impeccable professional service and detail experience.We lookforward to your visit again!
Faithyy
Zhizhu Premium Double Bed Room (Private Hot Spring)
宿泊時期: 2025年4月
友人同士
35件の口コミ
10/10
とても素晴らしい
投稿日: 2025年5月13日
Checked in late but overall, hotel was clean and nice! Spacious with 2 double bed per room, 2 basins for 2 users in a room. The only downside would be the endless croaking noise that came from the toads late at night but nothing to worry about, it's all part of soaking up in nature
Hotel was about a 5mins ride away from the railway. 小周took great care of us and showed us great hospitality. She even provided us with a map on Emeishan since we were going there. The hotel provided a plate of welcome fruits, afternoon tea and even dessert! The room was spacious, clean and even had preset lights setting for tv-mode and sleep.
翻訳
ホテルからの返信: Dear guest, we are truly delighted to see you so satisfied with our service and hotel facilities! Xiao Zhou has always been a star employee of our hotel, and her warm hospitality can bring a sense of home to every guest. We are delighted to contribute to your journey on Mount Emei, and we hope that the map will make your journey smoother. The fruits, afternoon tea, and desserts you mentioned are all small surprises we have carefully prepared for you. The design of the room is also based on the comfort of the guests, and the pre-set lighting can provide you with a better resting experience. Looking forward to your visit again!亲爱的客人,看到您如此满意我们的服务和酒店设施,我们真的是满心欢喜呢!小周一直都是我们酒店的明星员工,她的热情好客能给每一位客人带来家的感觉。我们很开心能在您的峨眉山之旅中出一份力,那张地图希望能让您的旅程更加顺畅。您提到的水果、下午茶和甜点,都是我们为您精心准备的小惊喜哦。房间的设计也是从客人的舒适度出发,那些预设灯光能让您有更好的休息体验。期待您的再次光临呀!
M568085****
ゲストルーム - ガーデンビュー(2ベッド)
宿泊時期: 2023年7月
一人旅
1件の口コミ
10/10
とても素晴らしい
投稿日: 2023年8月6日
I loved my stay in the hotel. The staff welcomed
So warmly & showed me the whole hotel. The room was amazing and the hot spring mindblowing!!! 💓💓💓 I have been in a lot
of hotels but this one is the best so far ! Vivi (hotel staff) always answered every of my questions (in English) within a few seconds via WeChat and arranged my whole trip to the top of emai mountain: even though I was to late to buy a ticket for the cable car, she showed me what other options I have and arranged everything so nicely according to my wishes. This has been just fantastic🥰🥰🥰 I would definitely recommend this to everyone who wants to visit emai & especially to foreigners! 👍👌 @vivi: thank you so so much for this wonderful weekend & hope to see you again 👋👋
翻訳
ホテルからの返信: Dear madam, thank you very much for your praise and love of SAMATHA Emei Mountain! We aredelighted to see your praise for the staff and service. Going outand staying comfortable is theexpectation of every traveler anathe ultimate goal of our service. We will continue to workhard to give you more impeccable professional service and detail experience. Thank you again for your recognition of Vivi!We lookforward to your visit again!