The advertisement lied. It does not have laundry facilities, it has laundry service with 48 hours to get clothes back, it is not a beachfront hotel, the golf course is on the beach, at check in when I asked where the beach was they said it was “a ten minute walk,” it took 45 minutes to find my reservation and check us in and THEN the key was coded incorrectly for our room and I had to walk back after all that waiting to get keys reissued. Overall, however, it was the false advertising that hurt us the most since we missed sunset and had to use daylight hours on a later day to do our laundry. I was careful to provide feedback to the staff on the night we arrived and at check out so that it is clear that I had legitimate complaints and I showed them the advertisement so it’s clear that I was not upset by being hungry or tired. We paid a hefty price and this was MOST disappointing.
自動翻訳