We booked a Jr. Suite with one bed. Once we arrived, we were told that we were upgraded to a master suite (yay!!!). The suite was awesome, the service was excellent, and we were treated like royalty. Will definitely stay again!
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ゲスト
2022年5月11日
The service was amazing from the pickup to at the boarder to everything at the hotel. I would highly recommend
自動翻訳
ゲスト
2021年12月28日
Some amenities such as the fireplace was difficult to operate and housekeeping services not available when needed. Calling the lobby by telephone was lengthy and inconvenient
自動翻訳
ゲスト
2022年8月1日
Todo expectacular está es nuestra segunda visita en este hotel. Para mi el mejor del Valle de Guadalupe
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Rachel
2024年2月5日
An absolutely beautiful property - gorgeous, modern, well-appointed charming and quiet. The service was excellent, and there were many nice touches. Highly recommend this for a luxurious stay in the Valle.
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Verified traveler
2024年2月5日
El Cielo is a very nice place to relax. It is on the expensive side but you get what you pay for. The master suite was very nice and large. The bathrooms are excellent. The bed was excellent. The sheets and pillows are premium as well as the bath towels. The people are friendly and the service is excellent. The birds outside in the morning are delightful as well as the frogs and other pond life at night. It’s a first class experience overall. The roads surrounding the resort need to be repaired due to numerous pot holes, but overall I highly recommend El Cielo resort.
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Karla
2024年1月22日
Everyone was super friendly. They provide us with amazing service. The hotel is very nice, peaceful, comfortable and clean.
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Foad
2024年1月6日
Nicely maintained and up to date property with excellent and professional staff eager to assist.
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Kourosh
2023年12月28日
Very beautiful hotel. Our room was not only cozy but clean and luxurious. Def the best Hotel in the area.