ウォーターズ エッジ リゾート アンド スパ(Water's Edge Resort & Spa)

Clean and well maintained resort. Nice spa facilities. Outdated pool and locker room facilities. Reasonable food options. Older rooms but comfortable. Staff never really went the extra mile - save for Amy at the front desk. Everyone else seemed to be slightly bothered to be there. We went in March - so maybe the summer staff are better?

we went for a 2 day getaway and it was perfect. Service was amazing. Restaurant service was over the top. Just what we needed

I was surprised that rooms were not cleaned daily. We did have cleaning staff check with us late afternoon of our 2nd day to ask if we needed new towels or other supplies. They should put a note in the room as to when service will be provided.

The room was crazy hot! Had the thermostat at 64 and it was still really hot. Water pressure in the shower was so low it was hard to rinse off. Was at this place years ago and very happy, but don’t see going back any time soon.

The Staff is always professional the food incredible and the stay is so relaxing with many services and amenities

The hot tub was gross. Had brown stuff floating in it. The pool was cold even though it’s heated. The hotel could use some updating in the rooms but for the price it was average.

Stayed in a junior suite, which was roomy and comfortable. Lots of windows. Had breakfast at the Bistro in the main building, and would NOT recommend the food.

The staff was friendly and helpful when needed,the room itself needed some work with painting and comfier pillows

The property is beautifully located in Westbrook CT. However, the rooms are dated and not what was expected. We also were surprised the exterior doors to the hotel buildings were not locked and were accessible by anyone.