ウォーターズ エッジ リゾート アンド スパ(Water's Edge Resort & Spa)

The hot tub was gross. Had brown stuff floating in it. The pool was cold even though it’s heated. The hotel could use some updating in the rooms but for the price it was average.

Stayed in a junior suite, which was roomy and comfortable. Lots of windows. Had breakfast at the Bistro in the main building, and would NOT recommend the food.

The staff was friendly and helpful when needed,the room itself needed some work with painting and comfier pillows

The property is beautifully located in Westbrook CT. However, the rooms are dated and not what was expected. We also were surprised the exterior doors to the hotel buildings were not locked and were accessible by anyone.

I have been a regular at Waters Edge and Spa for over a decade. I always book the ocean view Villa for gathering with family and friends. It is quite an impressive set up. And everyone always has an amazing time. Whether they are walking on the beach, playing board games in front of the fireplace, checking out the nearby outlets, or just sitting on the patio watching the sunrise. I’ll see you all soon!

Some of the people who work the front desk are so gracious and sweet and others are not, actually quite mean. I’ve had mixed experiences here but when I go I do not feel a consistent warmth from the front desk, there is one woman that works behind the desk that is lovely.

It was a girls weekend and we had a great time! We enjoyed dinner it was delicious and than enjoyed a drink by the fireplace.

Great for our girls weekend just hanging out and the massages and relaxation room at the spa were wonderful!

Although the scenery was beautiful, the service was average and our room had issues. Our toilet did not flush properly and overflowed. The bed was extremely uncomfortable and our carpet was dirty. For $280, we expected so much better. When we brought our concern to the receptionist, she told us our room was already discounted as if that was all we deserved. She also told us there was nothing she could do for us. Very disappointed as this was getaway for my fiancé’s birthday and our stay was sub standard at best.