If you need a kitchen area for your stay then this hotel fits the bill. Read the instructions that are given to you on arrival though as if you are responsible for setting off the fire alarm, it could cost you dear. We chose to have breakfast in the hotel. It’s adequate without being great. The location is good with access to trams very close to the front door of the hotel. We were never bothered by noise. The bed, even though it can be folded away was a good. Neither my wife or I had any problems sleeping. The only gripe I have is the 50euro deposit we were asked to pay on arrival, 22/04/24, which has still not been refunded to my account even though we checked out 26/04/24. This delay in returning deposits is poor really and does not reflect well on a business…
Staying here now. A great location for touring the city. Metro station U1 (REDLINE) right outside hotel on the right and close to shopping area and museums, aquarium and street food/ market street. Kids friendly hotel (play room for little kids, not for 4 years old upwards). Staff not too friendly but I think this is due to busy period of the year & no time to carter to non-urgent matters. But if you manager to track down a staff & ask for help, it happens quickly. Clean lobby - water available for guest, coffee, tea, small lobby though, could run into people easily if crowded. Breakfast - good, clean, outside Terrence was open so good space. But a bit crowded by 8-9 am. Food variation, lots of different things and great for people who do not eat pork. Rooms -modern, clean, updated furniture. Pray it stays this way compare to past reviews 2019, 2020. Could be bit more dust-up; but hey its summer so open windows / dust is normal. TV very great size & distance from bed. Mini-bar / kitchen yay :-) kids were happy. Beds - very comfortable, sheets smells very clean, pillow- fluffy and smells clean fresh & new. No dirt under bed. I checked. Bathroom - oh I am surprised, cleaned , no mold on the bathroom tub, or shower area. I must say this was amazing. VERY CLEAN BATHROOM. Halls from Elevator - clean surprisingly no stains, no trash cans (thank goodness) and not smelling, it was very airy and spacious for tolling baggages back & forth. Elevator not dirty, mirrors / steel very clean. Windows big with lights, no balcony. Curtains very clean a bit dusty again. Overall I kept looking for something, but this time I have no major complain then perhaps friendier staff will be a bonus, but hey o one should stop your happiness. I would come again and recommend this hotel to my families and friends. Cheers, SCH DK
Pillows were too soft but as I went solo I used both of themGenerally this was a good stay as my room was a decent size clean and almost instant hot water one gripe is that they should supply a free bottle of water for the first day They do supply one in the mini bar but is more than 3.50 Euro Lidle 3 minute walk away is 27cents there was a problem with the key card entry system for the 3 out of the 4 days I stayed, the reception staff had to come and open the door every time you wanted to go to your room. The management would not let anyone check in before 3pm and without the key cards the queues were very long at reception even though the staff were super friendly it was very annoying as at times I had to wait 15 to 20 minutes to go in my room. While the cards were in operative they should have let people check in as they arrived subject to room availability as it would have eased the congestion They did offer 1 drink for the 3 days of trouble The breakfast was decent and with good spread Shame the management did not put an extra staff for the period the key was not working, otherwise it was a good hotel to stay in