慌しい一日の終わりには、Farnhamでおくつろぎください。Farnhamは、ファーナムでも指折りの素晴らしい宿泊施設の内の一つです。オールダーショットから5km、ファーンバラ空港から11kmと、交通便利な場所にあります。付近には、パークやNew Ashgate Gallery、Clarendon Fine Art Farnhamなど、ファーナムの多くの観光名所があります。長い一日の終わりには、館内施設でくつろぐのもお勧めです。ファーナムの当施設には、駐車場が併設されています。
2024.10.09
I had a premier plus room, room was very nice was clean and the bed was very comfy, had a nice selection of tea, coffee and water in the fridge. I was impressed with the overall experience of the hotel was great value for money. The breakfast was also a great selection and nice food. Would definitely recommend I enjoyed my stay
Not quite the beautiful rooms I was hoping for. Being my birthday I was hoping for a pleasant enjoyable stay. Arriving after a long journey I was looking forward to a nice and chilled evening. The photos of the rooms look lovely,much better than the the actual rooms. Lacking in attention,tired in areas, and wasn't very clean. Just a note to anyone booking as a family,the sofa bed is the most uncomfortable bed ever. The floor wasn't hoovered very well, there were a number of hairs in the bed.The TV remote looked like it had never been cleaned. There was no fresh smell as you entered the room. After complaining to the polite and helpful guy on the reception,he had a look at the room and agreed it was not exceptable. I changed room's which looked better and seemed a little fresher but again the detail was missed. There were bodily hairs in the sofa bed bed and turning over the pillow there was even spots of blood on it before the bed was even laid in. The positive was the guy on reception who was so helpful and apologetic but I didn't want to complain again. I didn't sleep very well and i was glad for the night to be over. Sadly, it was a very unenjoyable stay
I stayed in room 3 on the ground floor and I thought the experience as a whole was alright, gets the job done if that’s all you need.
There were some things I thought were a bit strange however.
The shower was the main thing, it was stuck on full power which was crazy fast. It also didn’t stay in place because it was so powerful and kept turning into the wall. When I had pointed it facing out, it would point to the window (which was in the shower) and begin to fill up the window sill. Additionally, the sliding door had broken and it was replaced with a flimsy shower curtain which Barry managed to cover the gap.
The room was a little dark but other than that was fine. The bed was fine too.
Dinner is room service or you can have it in the bar area if you’d like. There isn’t a restaurant however and the bar area isn’t incredibly suitable for a meal with a family, fine on my own though. The menu consisted of pub food and each item was between £11-15 for the majority. There is a pizza and alcohol deal for £15 which is what I had, which was fine.
Breakfast was £11.75 I think and was a buffet in one of the service rooms and was pretty good.
Overall I think my experience was pretty poor but the room was very clean and the staff were very helpful and polite
Booked due to attending a friends wedding nearby, my friend paid for early check in due us needing to all get ready for the wedding, the room when we went in smelt musty like it hadn’t been used in a while which is what we put it down to. We got back to the hotel around 12.30am and I was able to collect the key to my booked twin room I was sharing with my friend. We went back to the 1st room to collect our belongings and as we walked in the smell of damp dirty water hit us so much so it made me gag. My friend refused to stay there and even the bedding smelt and felt damp. Our belongings that we left in the room also had the smell in them. We went to reception to complain. She was not offered alternative accommodation so she had to stay with in my twin room (3 of us all squashed in twins pushed together) this room Also smelt of drains (it wasn’t a great day weather wise but you still don’t expect the drains to make a whole room stink the way it did) We were told the next day someone from management would contact us. ( no one has) I received an email from customer services asking to rate my stay so I emailed them the issues (no reply) I also emailed the email address on the website (no reply). For a 4* hotel the level of service is shocking. To not even respond to emails or acknowledge the issue is poor! We paid £140 for 1 night in a room that stunk and also had to accommodate another person, they knew our friend had to stay in with us and we weren’t offered extra pillows or bedding. Other friends also paid £170 and was then told that they had to pay an additional £30 to use the spa and wanted £20pp for a breakfast I genuinely have no idea how they justify their prices. Avoid! There’s a premier inn not too far away!