マッセリア サン ドメニコ(Masseria San Domenico)

The hotel is just lovely, we have stayed in November for 4 nights. It was cold in the evening but this was to be expected in this time of the year. Especially the bartender is to mentioned for his very well interaction and service. The *****ni was each time amazing. Rooms are with love in each detail. Even rose leaves in the toilet ;) Well done and if we are in the region again, we will stay here again.

Impressive property, well mantained, offering multiple exercise possibilities, biking, tennis, pool & beach in an incredible environment

We had dinner (did not stay overnight) at this Masseria and it was disappointing. The food was not very good, there was a mixed up with what we had ordered and the service was average and seemed uninterested. The dining room is formal and lacks personal touch. The dinner was expensive and far from memorable. On the whole a disappointing experience.

The place is just stunning, with lovely gardens, immense olive groves, the biggest and most beautiful swimming pool I've ever seen et cetera. The staff is extraordinarily competent and pleasant. They know exactly who you are and what you want. For example, we organised a wine-tasting for our group of nine, and the staff came up with all kinds of brilliant ideas to make it a great success. Why then serve lousy food? If you keep the high season menu during off-season - we were there in October - you obviously cannot keep up the same standards. For example, several of us took a fish dish with flakes of almond. It was dry, had little taste nor flavour, and had clearly come straight out of the freezer. Nevertheless, I managed to eat almost half my portion. For starters, some of us had a seafood dish with mussels, clams, croutons etc. For some reason, virtually all the shells were empty, with the poor animals lying at the bottom of the huge dish. The croutons was the best part. Admittedly, some of us were quite pleased with their food. Another surprising thing, the furniture. Some of it was of the darkish and heavy kind, typical for the late 19th century in Italy. Very boring. The rest of the furniture was more modern but insignificant.

This Masseria is truly beautiful and unique in every way in the layout and the pool absolutely stunning . The gardens were gorgeous and rooms were very clean , spacious and the health spa world class. It was close to Fasqna and Savelleteri which were lovely to visit and have outside dinners. We played golf which was also a good experience with the reception… golf caddy could improve his personal skills . Very abrupt and unfriendly. The breakfast food and dining area was outstanding. What was surprisingly disappointing was the restaurant food. It was expensive, low quality , in fact the worst meal we had in a Puglia in two weeks. Food was served cold, twice with wine not arriving on time. The staff were not that interested in the feedback which was politely given the following day and we were informed we were unlucky ? We had veal meatballs which were served with mash potato which was tasteless , like a child’s meal and dried Sicilian pork which was dry and tasteless. Given the standing of the Masseria we don’t believe this is what they would wish for for the investment.

I would have given our stay at San Domenico a 5 star rating, but for our experience on our final day. We were told that we had to leave the Hotel and it’s environs by 12 midday because someone had booked out the entire complex! No-one gave us an inkling of this when we booked our stay, nor were we advised about it by email before our visit. Only because my husband called Reception the day before our departure to ask if we could hang onto our room a little longer, were we given this piece of news. Our flight back to London was 8.30pm and we assumed we would be able to use the facilities at the Spa to shower and change before our departure. The answer was a definite NO!!! Profuse apologies were somewhat irrelevant. However, our stay before all this was wonderful, although the Buffet lunch every day was a bit tedious. The room, our little patio and the Hotel itself are exceptional. Shame that the holiday ended on a sour note.

The hotel was very beautiful with very pretty immaculate gardens . The pool was of a good temperature so pleasant to swim in . My husband loved the driving range and thought the course albeit 9 holes was challenging ! We went to the bar in the evenings and listened to Carmello a larger than life pianist and singer , who was very entertaining ! Every member of staff we came in contact with were welcoming , friendly , helpful so customer service was truly excellent .

This hotel has the most beautiful grounds of any hotel I have ever seen. The rooms were beautifully appointed and extremely comfortable. The staff in the Ristorante and Bar were outstanding, professional and accommodating. This is a jewel of a place and really hope that we make it back there again and again.

Hard to fault, excellent service, great food including a wonderful breakfast buffet and a fabulous friendly and helpful staff. Beautiful room and the peace and tranquility of the property was wonderful and a well equipped beach club area only 2km away. Our only problem, the weather could have been a little kinder