Special mention to Fedele in the restaurant for the impeccable service. He is amazing also the people in the counter.
翻訳
ホテルからの返信: Dear Guest,Thank you for the time you dedicated in writing a comment regarding your recent stay at Unahotels Vittoria Firenze!It is always extremely rewarding to receive such positive comments from our guests as they enable us to always keep our standards very high, and we are pleased to know that we were able to meet your expectations. We thank you for your kind words of appreciation, it is a pleasure to learn you felt comfortable and welcomed as this is constantly what we strive to achieveWe are looking forward to welcoming you again in the near future.Yours sincerely,Irene MuragliaResident Manager
ゲスト
クラシック シングルルーム
宿泊時期: 2025年7月
一人旅
6件の口コミ
4.5/10
投稿日: 2025年8月10日
Not all staff was rude but upon check in I was welcomed with coldness.
The lights in the room didn't all work.
The hotel water at first wasn't working. Then the maintance guy came and turned somthing on.
Big thing though. Woke up with bite marks from a bug.
Hotel refused they happened there.
And didn't even offer a apology.
They arent from a mosquito. And where else could I have recived the bites if it wasn't from where I was sleeping.
翻訳
SylviaSF
スーペリアダブルルーム(シングルユース)
宿泊時期: 2025年3月
一人旅
8件の口コミ
7.0/10
投稿日: 2025年4月29日
My first impression was that the room was very dark. It was ok in the daytime when you open the windows but when the curtains are drawn it feels like a bar , with a bed end bar like table and very small lights on the ceiling. That made charging your phone not that easy as sockets were down below and room was dark.The room size is good and my room ha d a garden view. But there was no tea bag/ coffee/ water in the room . You could ask for some amenities ( eg slippers) but the worst impression I had with this hotel was when I asked for a tea bag ( which is normally provided in most hotels) the reception referred me to a ‘manger’ of restaurants who said I had to pay for a tea bag ( I assume he took it to be hot tea in room, but I gave my own hot water boiler and all I need is a tea bag)
翻訳
ゲスト
クラシック シングルルーム
宿泊時期: 2024年11月
夫婦・カップル
1件の口コミ
9.0/10
非常に良い
投稿日: 2024年12月28日
Styling Hotel, good quite area.
Good service and breakfast.
Personal are very friendly.
But beds are very hard. Me and my friend didn’t sleep good. Woke up every night a lot of times.
Now I understood- the most important thing in Hotel for me is good comfortable bed.
Best regards
Elena
翻訳
odo lee
クラシック シングルルーム
宿泊時期: 2025年7月
一人旅
23件の口コミ
6.0/10
投稿日: 2025年8月11日
위치는 걸어서 피렌체 역에서는 25분, 베키오다리는 40분정도 갈려요 구경하면서 천천히 걸을수있는 거리이고, 근처에 큰마트가 있어서 편해요, 룸컨디션도 나름 호텔 느낌납니다 어메니티도 구색 맞쳐있고 컨셉츄얼한 부틱 호텔이예요. 기본조식은 빵은 따뜻하고 바삭하니 맛은 있는데 굳이 안먹어도 되는느낌.. 그돈으로 카페애서 더 맛있는거 사먹겠어요..
ホテルからの返信: Dear Tangyuxiaobao,We appreciate your positive comments about your recent stay at UNAHOTELS Vittoria Firenzed and we are grateful for all the feedback we receive as this helps us to ensure that the standard we aim to provide remain consistent.We are especially pleased to learn of your overall satisfaction with our standards and service; it is only through such feedback that we can maintain our high level of hospitality.We hope we will have the pleasure of welcoming you back on some future occasionBest regards,Irene MuragliaResident Manager