Hôtel super bien situé pour arpenter la ville de long en large, faire de belles visites, de bonnes promenades, et des super découvertes.
Une hôtesse à la réception d’une très grande disponibilité et très gentille pour donner de bons conseils
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Antonio
2023年9月23日
Nice hotel with a working elevator. Some mixed messages when I arrived early for check-in. Limited space for guests bag and was offered to keep mine in the lobby which wasn’t safe. Eventually I was allowed an early check-in but it was a confusing mixed-message back and forth. Staff was polite during the process. Room was solid.
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Hillary
2023年9月15日
Room is very small, amenities are so poor, only one small piece shampoo each day. No conditioner , shower gel/ body wash… The bathroom vent is very old and makes loud noise. Room is not soundproof, heard noises from street until midnight or later 😌
Hard to sleep at night.
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Verified traveler
2023年8月19日
Our story in Hotel martelli started very badly. When we arrive to check in , we were not very welcomed. They gave us very very small room, that room was not related with the pictures. It was very different from the pictures. Air conditioner in the room was very low and when we said it was not enough the staff said it’s maximum. Bathroom was also very small and not clean. We asked a diffirent room the one we see in the pictures the staff said that rooms are not available , when we asked for refund and communicated with ********** only at that time they offered the change the room next day. We needed iron and there was no iron the hotel. The breakfast was also bad. Our experience in there was not so good.
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Valerie
2023年8月15日
We loved staying at Hotel Martelli. We are actually returning customers. The amazing Florence breakfast in the beautiful breakfast room was something we enjoyed every day! The staff was very welcoming and the location was perfect! We will stay here next time we visit this great city!