ホテル エステル(Hotel Ester)

位置很好，離火車站很近，拉着行李步行很方便。離中餐館很近，房間舒適。床是典型歐洲的雙人床，比國內的窄。

Good location near other places in the city. Staff was friendly. Room was a nice size. Overall would return!

좋았어요~ 근데 디퓨저 냄새가 제스탈은 아니였습니다 엄청 친절하시고 방도 좋았습니다 또 체크아웃 하고 짐도 맡아주셨어요 위치도 좋았습티다!!

We stayed at Hotel Ester for one night with our family. I have never in my life been treated with such rudeness at a hotel. The man with dark, curly hair at reception made my whole family feel unwelcome. You should seriously consider changing jobs. Stay away from this hotel. There are so many other ones in this area that will treat you with more grace.

This is excellent location 4 min from Santa Maria train station and most sites are a walking distance. The staff is very helpful and my room was clean and quiet. They provided a kettle, hair dryer, free tea and coffee sachets, a water bottle and some snack, they also store luggage. The check is 2 PM and chcek out 10 AM, an hour less from other hotels. They have a lift so it’s very convenient. I would recommend this hotel

On nous a donné une chambre de moins de 8m2 ! Certes, très propre mais vraiment très exiguee ! Pas d'insonorisation, nous avons pu profiter des bruits du boulevard toute la nuit ! En outre la chambre était une vraie passoire thermique ! Le petit déjeuner est médiocre, les produits sont de très mauvaise qualité. la salle de restaurant se résume à deux petites tables dans un couloir, glauque, peu éclairée, cynique. La direction nous a invités à prendre le petit déjeuner dans notre chambre. Nous lui avons fait remarquer qu'il n'y avait pas de place. Cerise sur le gâteau, le dernier jour, la direction avait chargé la femme de ménage de nous remettre 10 euros car il n'y avait pas de petit déjeuner à disposition. Je ne comprends pas cette gestion. L'hôtel était vide. On aurait pu nous proposer une autre chambre plus conforme au descriptif. Mais peut-être que le descriptif est mensonger....C'est honteux de nous avoir traité de cette façon. Si je n'avais pas réglé la totalité du séjour à la réservation, j'aurais tourné les talons pour aller m'installer dans un autre hôtel. Donc , passez votre chemin et choisissez un autre hôtel. Ce n'est pas ce qui manque dans le centre historique de Florence.

Hotel vicinissimo alla stazione, pulito ed accogliente, completo di ogni comfort.Il personale gentilissimo e sempre sorridente. Lo consiglio!Se torneremo a Firenze sicuramente torneremo all' Hotel Ester!

Supermarket breakfast ‘ croissant’ from a packet of 10 microwaved to perfection,Instant coffee broken coffee machine. Surly staff. Lift not working shower not draining. Gaining entry is unnecessarily difficult. Mostly it was the unpleasant staff

This is clearly not anything but a 2* hotel or less. The air conditioning did not work at all. The wifi had no signal and I had to go to the lobby just to get a decent signal. The bed was not much of a mattress. Overall, I would never provide this hotel with anything above a 2* and possibly not even a 2*. The breakfast was a small area for you to take food BACK to your room to eat. No dining or sitting area. The hotel proprietor would stand behind a small area and "serve" breakfast to guests....one at a time. I went through most of Italy and have provided wonderful reviews on most the hotels we stayed at, this one we should have passed on completely.