レジデンツァ フロレンティア

鉄道駅からのアクセスは非常に簡単です (650 メートル)。セルフチェックイン、「ホテル」は匿名の建物の 1 階にあります (同じ建物の 2 階下に別のホテルがあります) 玄関廊下にはひどい下水とエレベーターエリアでもかび臭い臭いがしますが、一度入ると「ホテル」はとても素敵で、清潔で、歓迎的です...私たちはストリートビューの部屋を持っていましたが、部屋（家具、テレビ）をいくつか改装したようで、すべて非常に清潔で快適でした。バスルームはまだ古いものでしたが、問題なく機能的でした。階下にパブがあるため、週末の夜は騒がしいですが、すべてが徒歩圏内にあります。レストラン、スーパーマーケット（140メートル）、そしてヴェッキオ橋（600メートル）、ウフィツィ美術館（750メートル）、大聖堂（600メートル）などの観光スポット。フィレンツェを探索するのに最適な拠点です。

The absolute worst service I have ever received at a place of lodging, ever, anywhere in the world. First day, I'm told that each room gets 2 free water bottles per day. Great. One of those days, the water bottles are a bit different (they looked like hard plastic made to feel like glass). Didn't think much of it. At the end of my trip, I refilled a few of the standard bottles and one of the hard plastic ones and took them on my train to Rome to stay hydrated. I then get a text from the Residenza Florentia staff telling me I have to pay €25 because I took one of the hard bottles which turns out were glass. Again, I was told on day one that all water bottles were free, and I was NEVER informed that the harder bottles had to be left in the room. It also didn't say so on the bottles or in the room. I was never told. I said this to the Residenza Florentia staff who texted me and expressed my displeasure with the poor communication, which felt like they were trying to make some extra money from me, and expressed that if this were actually pursued, it would certainly leave a negative impression and merit a negative review. Again, had anything been communicated in writing, verbally, or otherwise, I would've certainly obliged. But it wasn't, and no, it's not obvious. What followed from the staff of Residenza Florentia were grossly unprofessional and offensive accusations via text of how "it's obvious" and "do you also steal the bathrobes at other hotels" and "you're the one who thought it was okay to steal a water bottle." I paid €1,922.01 to stay at your hotel for 8 nights, and I'm a stupid thief who's out to steal a water bottle that's apparently worth €25? Right... Unfounded accusations of criminal behavior meant to cover up for poor business communication and a general lack of respect and professionalism. If you like being treated with respect and dignity, DO NOT stay here when visiting Florence. Look elsewhere. I know I will. There are much better places.

Sistemazione ottima a soli due passi dalla piazza di Santa Maria Novella! Personale gentilissimo. Camere pulite, comode e complete di tutto (cassaforte, frigo con due bottiglie di acqua offerte e asciugacapelli). Inoltre nel corridoio centrale c’è un attrezzatissimo angolo ristoro con distributore di acqua, macchina per L’Espresso e bollitore per il te’. Un solo suggerimento: ci vorrebbe una mensola nel bagno perché il lavandino ha poco spazio e sarebbe utile una ventola quando si tratta di bagno cieco. Per il resto un vero bijoux!

La ragazza è gentilissima, risposte istantanee a qualsiasi problematica tecnica...vicinissima alla stazione. Camera tripla... Molto pulita Torneremo sicuramente

Posizione eccellente. In pochi minuti a piedi si raggiungono i più importanti monumenti di Firenze. Bar pizzerie e ristoranti si trovano in abbondanza nelle immediate vicinanze. Personale gentile, buona la pulizia, stanza non grande ma carina. Positiva esperienza.

Qualità prezzo davvero davvero molto buono. Struttura al centro di Firenze, organizzata molto bene, camera pulita e spaziosa. Sono stati tutti molto gentili e disponibili. La consiglio vivamente. Su Firenze che dire è stata una bella visita, da ritornarci.