It's not a perfect hotel, but the staff is exemplary. For the price, it's clean, easy to check in and out, they provide free water on arrival, nice little terrace to look at Florence. Immediately on arrival staff provided a guide for wheretl to go for coffee in the morning, and we're knowledgeable about the immediate area and how to get to the city center. I would stay here again
A few things to fix: toilet seat was broken (usable), toilet flush mechanism was a little janky.
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