The entire experience was truly terrible. There was no staff, and the main entrance had no signage whatsoever, leaving me completely lost as to how to get in. Once inside, the building turned out to be dilapidated and ancient—I don't even want to talk about it; just thinking about it makes me sick. First of all, it isn't a hotel; secondly, breakfast consisted of nothing but a few pieces of bread; and finally, the hygiene and lighting were abysmal. It left me with a terrible impression of Florence. I’ve blacklisted this place and will never return. It was a dreadful stay; if you’re looking for a good experience, do not book this guesthouse. I also believe Trip bears significant responsibility here—this is not a hotel, this is not a hotel, this is not a hotel! 😡😡😡😡