위치는 정말 좋습니다. 건물도 옛날 건물이 아니라 비교적 새로 지어져서 괜찮습니다.
근데… 정말 서비스가 실망이었습니다. 일단 프런트도 여기 없고 멀리 다른 건물에 있어서 체크인 하려면 두오모 쪽에 가야 하고요. 심지어 거기에 기숙사 사감처럼 한명만..
여름 후기에 에어컨 문제가 있었는데 겨울이라 가볍게 넘긴 게 문제였죠ㅋ 히터에서 찬 바람이 나올 줄이야.. 직원에게 말하니까 나중에 그냥 솜이불 하나 주더라고요? 덮을만은 했는데 히터를 고치거나 되는 방으로 옮겨주거나 이런 것도 아니라 참 실망이었습니다 (애초에 그럴거면 어떻게 쓰는지 직접 왜 알려줬는지)
가장 문제는 수건!! 유럽여행동안 단 한번도 수건 문제를 겪은 적이 없는데 여기서 이럴줄이야 수건을 쓰고 발매트 위에 모아놨는데 바닥에 놓은 수건을 그냥 다시 걸어놓는 서비스는 대체 뭐죠?? 그리고 3일동안 묵는 사람한테 수건도 리필 안 해주길래 두번째 날에는 new towel이라고 영어 이탈리아어 에스빠뇨르로 써놓으니까 그제서야 작은 수건은 리필해주고 큰 수건은 그대로ㅋㅋㅋㅋ 아니 어느 호텔이 바닥에 놓은 수건을 그대로 걸어주고 가는 거죠?
이 중 하나만 겪었으면 그러려니 할텐데 수건도 아끼고 사람도 안 쓰고 무인모텔 급의 서비스 받으니 참 기분이 머 같았네요. 이거 보시는 분은 부디 더 좋은 호텔 찾아가세요
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lybeth engelee
2024年1月18日
First time in florence and so thankful we booked in this hotel. Ruben was so helpful with the check in. We had a wonderful stay.
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Matthew
2024年1月11日
This place was great. Close to everything and comfortable. We enjoyed our stay.
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Lucille
2023年10月21日
Great location
Staff from check in to cleaning we all nice.
Large suite was comfortable
Would go back again
Thank you
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Jose
2023年10月19日
Love the fact that is in the middle of almost everything. The staff was great and very helpful. The room are comfortable with A/C. Overall it was a great choice to stay.
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Kristine
2023年10月16日
My husband and I LOVED our stay here! Conveniently close to all the main places we wanted to see in Florence. It was very easy for us to return/stop by to rest/freshen up in the middle of a long day of walking/exploring. Room was kept very tidy/clean. Would highly recommend!
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Christopher
2023年10月15日
Comfortable stay except for the air conditioning. When in use it dripped constantly and we had to place towels under it. The bedroom was spacious and the bed was adequate. The bathroom was good and had a wonderful shower based on other VRBO stays on this trip. The location in Florence was great. We enjoyed being in a building with an elevator.
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Michael
2023年10月14日
Everything would be excellent if air conditioner would be working properly, better communication between property management and us. Room was clean but only one body wash and shampoo was provided as well as one towel per person. If you don’t throw towel on the floor, they won’t change it even if it’s wet. Location was perfect
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Matt
2023年10月11日
Great location, very nice rooms, nice bed. Check in was a few minutes walk away from the hotel but thats normal for Europe. We would definitely stay there again. We didn't do breakfast.