Residence Inn Sacramento Folsom

My only complaint was the jacuzzi wasn’t working .. I was looking forward to that but other then that I had an amazing time and the staff was all great.

Stay was excellent but our only disappointment was that they don’t provide amenities like body lotion. Their in shower body was was totally empty. Picture showed a walk in shower & we got a room with a tub shower combo. Otherwise, very comfortable stay.

The staff was very friendly and accommodating. We really enjoyed our stay and highly recommend this hotel.

Hotel and the staff were great! Would definitely stay there again if in the area. The pool was closed or this would have been a perfect review.

My experience was average. Most staff were friendly aside from the manager who was very rude towards us and not helpful as we were getting over charged for things that were not on our invoice. she refused to look into what was being charged and kept insisting they were “pending incidentals” even though I had already paid for the incidentals and the room rate and applicable taxes. I confirmed with my bank that the charges already went through and when I questioned the manager she was disrespectful and offered to check us out without rectifying the situation. No one told us about the housekeeping being every other day, even when housekeeping was in our room all they did was make our bed. We had to ask for clean towels. And they disnt take out any garbage. Won’t be staying here again.

It is a very nice facility. The bathrooms leave something to be desired...No separate commode roon and only one basin.

The breakfast was sad even by hotel standards. It was difficult to use the in room information like the basic hotel information such as check out time or that the pool was closed. There are no carts for luggage and a guy was picking through the trash can by the entrance pretty regularly. But the room was clean and quiet and the property is well locatef

We stayed at this property for a little over two weeks. The room was great they had all the dishes and main utensils. They had full size shampoos, conditioners, and body wash in the showers. It also had a laundy facility which was convenient. The staff was wonderful and really took the time to greet you. The breakfast lady was amazing everything was great. She made sure to have pork free options, she always had fresh food being rotated in no matter how busy it got, and was always attentive to the guests and her area. I loved staying here and would definitely come back in the future.

It was late on the move, so I ended up spending the day without plans. I made a reservation late in the afternoon and stopped by. It was a good price of $96 before tax, perhaps because of the late discount. However, when I check in I was embarrassed by asking for 100 dollars for Dog Fee, which was not mentioned anywhere when I made a reservation, such as *******'s Price detail or the hotel's website. I even felt unpleasant that I was deceived. If it had been informed in advance like other contents, I would not have felt this way, and if I knew the contents, I would not have booked here. And In fact I could't understand that I paid 12 dollars for self parking in the public mall, but when I looked closely later, it was guided. It was an unpleasant night in many ways. There was no problem with the people working or the facilities.