HG アルト アラゴン(HG Alto Aragon)

Decepcionante que en un hotel de 4 estrellas no haya aire acondicionado, no existían cajones en mesa, mesilla, etc; inexistencia de toma de luz en mesillas (hubo que solicitar alargadera, con adelanto de 5 €, de franquicia); hotel con habitación espaciosa pero un tanto descuidado el mantenimiento; Positivo: muy buenas vistas. Se requirió que indicasen a ocupantes de habitación superior que moderasen los ruidos y tampoco fue efectivo

對於四星級酒店來説設施太少了，性價比不高。

Chambre très spacieuse avec une vue magnifique sur la montagne Dommage qu'a laccueil personne ne parle français alors que l'on est a 5 minutes de la frontière française . Aucun papier ni menu n'est en français non plus Extérieur terrasse spacieux propre et agréable avec la vue sur la montagne On vous déconseille de manger au restaurant de l'hôtel . Personnel très gentil qui lui parle un peu français mais nourriture complètement inmangeable . Nous avons payė 51€ pour deux buffets. Horriblement cher pour la qualité de la nourriture . Du coup nous avons annulê le petit déjeuné du lendemain matin ! Il est décrit une piscine extérieure alors que celle ci se trouve tout en bas de la station dans un autre hôtel du coup nous n'y sommes pas allés. Nous avons juste fait la petite piscine couverte . Le Hammam était éteint Achat de bonnet de bain a 2€ En résumé pour dormir c'est bien mais n'y manger pas !

Staff was just so friendly. Covadonga, Mama, Germán, Yaina, the bartender, and restaurant waiters went out of their way to accommodate and help during our stay, the best part is that they did it with joy, care and great conversation. Thank you to each and everyone of them! Room was clean, with a balcony. We loved sitting sipping wine at night enjoying the view. There was a fridge in the room. One downside is the lack of receptacles bedside to charge you phones at night. Also make sure you ask about AC because there is a thermostat but it seemed like there was no AC. Nights were cool in June so we weren’t too impacted but in hot weather it could be an issue. Hotel has a beautiful location with trails accesible nearby. Formidal has great little restaurants, a market and a public outdoor pool that looked pretty nice from outside. Sallent de Gállego is 10 minute drive which was perfect. Overall a great experience both with the hotel and the area.

Nice Hotel on hill at the top of town. The buffet dinner was good as was the breakfast though the hot dish was not hot and neither were the plates.

A great place to stay with epic views and easy access to the town with places to eat, drink and relax. Excellent breakfast selection, indoor pool was a little small when busy but the option to use the outdoor town pool is a great option in warm weather. Would 100% stay again!

The hotel itself is nice: the facilities are ok, the room is large and comfortable. But the service is most definitely not of a 4 star hotel: coffee at breakfast is cold, the lady at the spa is rude and definitely not happy to work there - she told us to go to the reception to get towels instead of providing them herself, which is her job - the shuttle driver asked us to leave the bus (with 4 little children) so he could fit two adult ladies, the staff forgot to clean our room and when they did they 1) didn't leave any toilet paper 2) they forgot one of their cleaning clothes, we paid 110€ for our new years eve dinner and the food was served cold, we heard one of the waiters commenting in a low voice "I should punch your head" when he was asked by a customer to bring beers to their table... And I could go on. HG definitely needs to step up their game in terms of service. We will not be coming back.

Beautiful place with great staff

Rooms were fine, hotel position was great for walking from. Staff were pleasant if a little thin on the ground . Food was good especially the fresh cook station. Disappointing that an agreed wine allowance kept on changing day by day and at the end told we had to pay more! We hadn’t even drunk our allowance! Will probably stay elsewhere in Formigal when we return for skiing in February, a shame as everything else was good. I hope hotel management will learn from this!