ハンプトン イン フォTト ローダーデール / ダウンタウン ラス オラス エリア(Hampton Inn Ft. Lauderdale/Downtown Las Olas Area)

The people there are trying to help and asking opinions but there’s an overwhelming musty smell in the hotel and the rooms. Not sure why that is but it’s just the reality. The breakfast was good and sufficient though.

Breakfast was good. Air conditioner unit was very loud. Draining system in shower and sink was very slow draining.

The hotel it self was in a great location for our needs. The staff was pretty friendly other than the bartender, he was nice to us but seemed a bit on edge. The room definitely needs some improvement. The blackout curtains had little holes in them, the rug looks like it had gashes in it and seemed dirty. The bathroom sink had a very slow drain. And normally rooms come with a hairdryer, but for some reason I had to call downstairs for one. There was no iron in the room either. The bed was comfortable. Last but not least the breakfast was mediocre at best. Again, the staff was great and very courteous, I just think management needs to do some updates to the room and definitely invest in Drano or Liquid Plumber. 🙏

It took 1.5 hours to check in …Very dirty rooms, completely wet floor right in front of my door that stayed the same for days, doors that don’t close until you push them as hard as you can. The breakfast is aall so the way below average no sausage, fruit or vegetables, even bread and yogurts have never been refilled.

Toilet didn't work the last day. Parking area was dark. AC was very loud and wouldn't cool down lower than 66° Front desk was busy on her personal cell phone while I waited to check in

The hotel staff was very nice, but it’s an old building with old windows and you could hear the loud traffic all night long! The bed mattress was very uncomfortable, you can feel the bed springs in your back. If you have a big vehicle their parking garage is hard to maneuver in. The property is very close to the bus station and a lot of homeless walking around.

My card was stolen in Mexico a few days before the trip. I called the hotel and told them I would need to use a different card than the one on file. They assured me this was not an issue. They canceled my reservation. Then reinstated it at a higher price.

Overall things worked out but I must warn we started off on the wrong foot with a room that smelled funky. They were nice enough to change it no questions asked but the next room was no better. We plugged in our devices and all the power went off! (I can’t make this stuff up) It would have been no big deal and just another complaint but our kids were asleep. We had to change rooms in the middle of the night. Management was super accommodating and empathetic but it was definitely an unpleasant experience. From there on it was ok but damn those first few moments really ******!

This hotel is in a great location but needs some love ! I don’t know what happen during any past renovations but what a sloppy mess. I definitely needs some work . I’m going back to Tru by Hilton