カンブリア ホテル フォート ローダーデール ビーチ(Cambria Hotel Fort Lauderdale Beach)

Beautiful hotel inside the lobby and very easy process with valet parking. Room is nicely laid out with a Bluetooth mirror in the bathroom. My room had very low shower pressure and the water was not very hot. Although it was clean, the toiletries were not properly replenished. We did not have bath soap in the shower (the wall container was empty), and we had to call for washcloths. There was only a bar of face soap, no hand soap. The bathroom door closed but it did not shut completely or lock as the mechanism seemed to be off (it’s a sliding glass door). However, there was still privacy because it slid all the way to the latch.

Short staffed in housekeeping and restaurant bar. Requested early checkin both stays but never got a call that a room was ready and couldn't check in until after 4.

Modern clean hotel with convenient beach access. Nice pool and gym. Convenient breakfast and bar area. Small but perfect for a quick getaway with the family.

Great property, location and decor but the nightly rate is a hefty price to pay given that the AC unit did not work properly during our stay. We did alert the lobby early on but it was not fixed so we were hot pretty much all night.

Bar staff & food amazing!!!! Then; 1. Option for the 25.00 early check in, don't bother. It's literally not available and the front office manager will recite the reasons to you like a unfeeling machine. 2. We had to get 7 different room keys in the first 2 days. No, we didn't have them by cell phones or credit cards as we know how it can affect them.. 3. Went out to dinner first night after finally getting into room, and shower. Upon our return , our key didn't work because they never fully checked us in!! And the agent at desk said yeah I have someone other than you due to stay in that room... Sorry that's a huge problem. 4. The pool area is literally a danger zone. They have no one monitoring it, cleaning it or even walking thru it periodically. The SLATE tileing around the pool is very slippery when it's wet along with the stairs to exit pool area. I fell while holding railing and almost hit my head on stairs. We witnessed a gentleman and a child both slip while just trying to walk to their seats. Absolute danger. Also at the pool, you must use key card to gain access to pool, that's fine, but you have to use key to exit pool, that's not good. If your key stops working, you literally can't get out. That's an fire risk. 5. Don't bother trying to obtain any assistance from the front office manager, she is rude and unhelpful, apparently to staff as well as she was verbally and loudly reprimanding an employee with her office door open, for all others to hear. Super bad.

Upon arrival we had been sent a text to check in early but when we got there we were told we couldn’t. Ok, whatever. So we put our bags in storage and decided to hang out by the pool, which truly was the best part about this hotel. When we received a text that our room was ready, we were given our keys and to our surprise when we used the keys to get into “our room” it was actually someone else’s room with all of their belongings. To say we were appalled and nervous about this happening to us is probably an understatement. The staff was rude, did not care to fix our issue and never once smiled. It wasn’t until we escalated it to the manager that we even somewhat felt heard. We have been promised to be comped a nights stay so we will see if that happened. 10/10 would not recommend this hotel.

Everything was great except towels for the pool and water cups in the gym were both lacking and no free coffee/tea in the lobby. Otherwise all was good, staff very friendly too

The property is in a really nice and convenient location for all Ft. Lauderdale beach has to offer. Our shower had very little pressure and the toilet seat was broken and did not go up and down. You had to request the room to be serviced which would sometimes happen and sometimes not. I also had multiple service people walk into our room unannounced without knocking surprising us. There were rarely towels available at the pool and requests were generally met with an attitude from staff that you were bothering them rather than them wanting to help.

Parking fee was excessive. Manager indicated on arrival chairs available for beach were complementary but were informed by staff there was a fee associated when we went to pick up. Lack of staffing in and around hotel.