I was very disappointed with the cleanliness of this room. It had a strong bleach smell, but it didn’t feel properly cleaned. There were not enough towels for two guests, and I even found a cockroach in the shower, which was unacceptable. The nightstands were wet, and the toilet paper was not properly arranged. Overall, the room did not meet basic cleanliness standards, and I expected a much better experience.
翻訳
ゲスト
宿泊時期: 2025年12月
ファミリー
2件の口コミ
2.0/10
投稿日: 2026年1月5日
I am not satisfied with the way we were treated as guests regarding my reservation from January 1st to January 3rd. In fact, we were unable to stay at your property because the room could not be opened with the key. The maintenance staff was also unable to open the door, and their attitude was unacceptable — they were angry the entire time.
Furthermore, you never offered us an alternative room, nor did you refund the amount we had already paid. As a result, we were forced to look for another hotel and assume the additional cost ourselves.
The service provided by your establishment was extremely poor. I formally demand a full refund to my account. I request that you verify that I did not stay at your property and that you issue a refund of the amount paid.
I WILL NEVER STAY AT YOUR PROPERTY AGAIN.
翻訳
Youguens Pierre
Standard Room, 2 Double
宿泊時期: 2024年11月
夫婦・カップル
1件の口コミ
4.0/10
投稿日: 2025年1月4日
Not too good not too bad…. The services was not perfect
翻訳
ゲスト
スタンダードキングルーム
宿泊時期: 2023年11月
夫婦・カップル
1件の口コミ
8.0/10
とても良い
投稿日: 2024年1月8日
It was a great experience but I was charged a deposit fee that I was told I would get back and still haven’t received it