マタンザス イン ベイサイド リゾート アンド マリーナ(Matanzas Inn)

The staff was super friendly, the hot tub was hot just like they said and we had a cute little villa to ourselves. Location was easy to walk to food and beaches. We were just passing thru so only stayed 1 night.

Disappointing Stay at Matanzas Inn My recent visit to Matanzas Inn was quite disheartening. Right from the start, my room was plagued with an unpleasant odor that made it difficult to relax. This issue alone significantly impacted my comfort during the stay. Moreover, the Hotel Office area was filled with a strong cigarette smell, which was quite bothersome, especially for non-smokers like myself. This made any time spent in the office area rather unpleasant. A notable inconvenience was the lack of proper curtains in the room. The existing blinds failed to block out the light effectively, resulting in a brightly lit room at night and disrupting my sleep. What truly astounded me was the lack of basic amenities like room service. Being informed that we had to request essentials like towels or toilet paper ourselves was quite surprising and, frankly, unacceptable for a hospitality establishment. This lack of service was not only inconvenient but also a clear indicator of poor customer care. In summary, the quality of the services and facilities at Matanzas Inn does not justify the price. The combination of these issues made my stay far from enjoyable, and it's safe to say that the inn falls short of basic hospitality standards.

The staff is incredible nice and efficient, the property is super clean and beautifully maintained. Unfortunately the weekend I spent there was cold and cloudy but the hot tub and warm pool came to the rescue. I did receive the vouchers for the free drinks and they were fantastic. In fact, the food, drinks and the view of the bay from the bar are reasons to not even leave the hotel. The beach and the few restaurants and shops that are open are just a few steps away from the hotel. Loved my stay and my only complaint was that I wish I had stayed longer.

Since this was our first time to stay following the hurricane, we didn’t know exactly what to expect. Thankfully, the Inn was operating smoothly and we had no issues. There was and will be continuing construction in the area, but for our purposes prior to departing on the Key West Express, we were quite pleased.👌😎

Wonderful location, quiet area near to all the bars, restaurants and beach. Definitely would stay again!

The cottages at Matanzas was a nice stay, convenient, though quite a bit of road noise from bridge.

Dec. 2023. We stayed in their cottage. It’s like a home away from home. Very comfortable. Will stay again.

Great location. Very attentive and accommodating staff. Room was spacious and well appointed

The area is absolutely lovely and it’s a short walk to the beach! The rooms were clean and cozy but the entertainment on the upper deck could be heard from our rooms and was a little much.