ヒルトン ガーデン イン フォート マイヤース エアポート / FGCU(Hilton Garden Inn Fort Myers Airport/FGCU)

Close to nearby restaurants

the AC/heating unit had mold the whole room smelled like mold. We felt we only stayed 6 hours at the hotel. I have videos and photos of the condition of the unit. I will report this hotel for inspection there is a health hazard for any person staying in this hotel. I would like to dispute the charges as well. worst experience ever

I had an awesome stay here! Everything & everyone was outstanding! A rating of 10 for sure from beginning to end! I would definitely stay here again! The front desk clerk Linda was exceptional. She was very helpful & friendly!

Nice place but initially gave me a room that had not been cleaned from the previous stay. Then doubted me.

Property was clean and friendly, located in a great spot for restaurants

The hotel is beautiful and we enjoyed the space in our suite along with the pool, gym and restaurants in walking distance. The only downfall was the very unfriendly staff who lacked customer service skills such as smiling and friendly responses. The first three people we encountered were not friendly and seemed put out by our presence. Finally after going to dinner and coming back we stopped for a drink and the bartender was very friendly and we really appreciated her. We had a 5:00 am shuttle ride set up to go to the airport and he was on time and friendly and helpful. However there was no one to be found at the front desk for checkout so I had to leave my key in the return key basket and hope that was how they wanted us to checkout. So that was an uneasy departure. It would have been an amazing experience to stay there if the staff was friendlier and more accessible.

Still my favorite place to stay. I come every year for the same golf tournament. The rooms are showing their age. I have been staying there for the last 8 years. Still a great stay.

I didn't like the shower old and falling apart. I liked the easy access to dining.

The receptionist was very nice. I checked into my room and there was a strong sulfur, sewer odor in the room. They brought up spray and said there was nothing else that they can do for it. I asked him if there was a restaurant and they were cleaning the grease traps because I've not. I've owned the restaurant in the past and know how strong that order can be. They said they're on the renovations and there are no other rooms available. Unfortunately there was no manager on site either at this time. They told me since I booked through Orbitz or ******* that they could not give me a refund and I would have to take it up with orbits or *******. I will be speaking to them manager this morning and provide an update to the website. As of now, paid $170 to sleep in a hotel room that smells like a sore. There were no other vacancies at any hotels last evening in the local area. I'm one not to complain, but this was ridiculous. I hope to get a refund from either the Hilton or Orbitz. Thank you