Good location clean hotel good for families. Just breakfast was a zoo that totally has no table and people crowded with kids running around. We decided to skip it.
Exceptional hotel! From check-in to check-out, the service was impeccable. The room was comfortable with thoughtful amenities, and the breakfast offered great variety. The concierge gave us fantastic local tips. A truly memorable and seamless experience. Five stars!
The view ia the beat hands down and great breakfast buffet. We were checked in almost an hour later waiting even thought we arrived at 2 pm however they gave us a complimentary breakfast. The room was spacious and gorgeous just tiny details missing like soap for hands, and be careful with shower as it makes floor get wet. Other than that all great
We booked and paid for lake view. They give us a partial lake view facing the road and roof top. I guess we book in late (5:30pm). So they trying their luck to locate us to a cheaper road view room, hoping we can accept and they can get away with it. After continues talking, they than return our room.
The experience is bad. When we arrive, our taxi cannot enter the carpark. Our taxi told them we are their guests and we have many luggages. The carpark attendant claim Hampton rented this property only. He does not work for Hilton. There are other tenants sharing the property. Eventually we have to move our Luggage up the car park slope. Upon arrival at the entrance, we told the Hilton staffs. Apparently they can’t do must n nvr bother to apologise. Worst, trying to swop our lake view room to a cheaper roadside view room. Understand they got overbooking.
New and clean good hygiene
the lake view and mountain view r good
but morning the singing from the uncle & auntie r pretty loud when u open the window in balcony
Hotel was near Xiqiao Mountain. Our family and I were surprised to check in to smoking rooms. But the hotel staffs were fast to change our rooms to a higher level that were non-smoking and had a better view of the mountain and lake.
We settled our lunch at the cantonese restaurant which is conveniently located at 2nd level. Activities were aplenty such as Guang Zhou Qian Gu Qing and cable car up the Xiqiao Mountain to see the majectic guan yin.