Horrible, horrible experience. Air condition was not working during SUMMER and instead they provided a fan that could not oscillate and was louder than an airplane propeller when turned on. I asked for a refund but they refused. Do not book at all cost.
Great hotel in a great location for exploring both Franz Josef and Fox glaciers. Recommend adding the brfst to your stay. Absolutely wonderful every morning. Best dinner restaurant is Betsy Jane’s. Recommend the steak, lamb and fish. We are there twice it was so good