Initially, it was very disappointing as the standard room accommodation quality advertised level was very much different than expect. Room dated, water not draining while having shower, TV not working properly and bad internet connection.
Than, after complaining, staff organised an upgraded to "deluxe "room; which was far better than standard. The difference between standard and deluxe is massive. Very disappointed as per 4 stars rate (regardless price ) standard room should be much better.
It spoiled the holiday a bit, as was too stressful to resolve. Also, games room wasn't available too.
Although, nice swimming pool and good breakfast.
Very nice and helpful staff; which made all difference to our stay.
I would say that staff saved hotel from having a completely bad review.
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