ホリデイ イン エクスプレス(Holiday Inn Express Frankfurt Messe, an IHG Hotel)

房間乾淨整潔，早餐豐富、酒店前台服務熱情。可以乘坐酒店門口的37路bus到達中央火車站，交通方便～後面的cambrige 天橋正在維修中近段暫不通行。

4인가족 여행 중 1박을 머물렀습니다. 저렴한 가격에 조식이 무료이고, 깨끗하고 쾌적했어요. 직원들도 모두 친절하고 영어를 잘했습니다. 강력추천해요.

確實很滿意，乾淨，安靜，環境也不錯。設施正常，不要求特別好，畢竟是普通酒店。但是這樣的性價比已經不錯了。對於出國旅遊者而言，衞生乾淨，早餐正常就好。服務方面，比較熱情。德語不通就説英語，基本無障礙。這次出遊是帶領團隊來德國遊學，感覺挺好的。

周邊環境不好，設施也不好。房間太小了，不是很方便。酒店內基本卻沒有餐廳。關鍵我連續住6晚，因為臨時變更要提前退房，居然不給退房不給優惠，完全霸王條款。説是已經預訂了不能更改 然後我看我提前預訂的價格居然把我當天差的價格貴40%！實在離譜！！以後再也不會去住。最後，走路去會展中心要30分鐘，開車也要20分鐘，非常尷尬和奇葩！

Just a few steps away from the Bus Stop, cost Eur 2.1 for a trip to the HbF. Basic comfortable and clean. Good breakfast. Good value for money.

Holiday Inn Ecpress Messe - Not near the Messe 1. Far Far Away from Messe or anywhere We booked this IHG hotel as they attached the word Messe to it but it is nowhere near the Messe. Using the google map, it is 40 minutes walk or 3 kms and by taxi at least 15 minute, costing 15.00 to 30.00 Euro. The nearest restuarant or supermarket is a good 15 minute walk or 1 km away. The surrounding area are vacant old warehouses. 2. Hot Hot Room There is NO airconditioning in this hotel. They only have centralized heating which set the temp 25deg in the room. When we complained, they sent us 2 electric fans with only one working. They asked us to open the window but we are on the first floor facing the street with all the noise, dust and insects, definitely not a good idea. 3. Small Room, Narrow Aisles From the end of the bed to the ledge on the wall was so narrow, very difficult to walk thru. Definitely not safe for seniors getting up in the evenings to go to the bathroom. 4. IHG One Reward Points After we left, I emailed the hotel my IHG One Reward members #, the hotel refused it. Reasons? 1. I should have given them my membership number when I check in. 2. I did not booked directly to them. I have done this multiple times with other hotel memberships, never was told these two unacceptable illogical reasons. Done with argueing with this hotel, just move on to other hotels who are more honest, both in words and deeds.

房間跟之前住的酒店差不多，含早餐價格確實親民

食物 - ok 地點 - 遠 房間大小 - ok 服務 - 普通

호텔 직원들 정말 모두 친절하고 작은 불편사항이나 문제에도 많은 도움을 주십니다. 크게 몇 가지 좋았던 점을 나열하자면 1. 상당히 좋은 퀄리티의 조식 조식 구성이 꽤 다양한 편입니다. 어디 카페 안가도 조식이 꽤나 잘 되어있고 식사를 할 수 있는 공간이 깨끗하게 잘 되어있어서 아주 좋은 아침을 먹었습니다. 2. 케리어 보관 서비스 체크아웃 이후 기차시간까지 시간이 꽤 남아서 짐 보관을 부탁드렸는데 직원 열쇠가 있어야지만 들어갈 수 있는 공간에 짐을 보관해주셔서 도난의 걱정도 덜고 손 가볍게 여행 할 수 있었습니다. - 객실 내 냉장고가 없습니다. - 어메니티에 칫솔 치약이 없었으므로 개인 칫솔 준비하셔야 할 것 같아요. 그러나 기본적인 물건들은 라운지 자판기에서 구매 가능하니 걱정 안하셔도 될 것 같습니다. die alle Kollegen waren sehr nett und freundlich. sie helfen immer wenn man einen Problem hat. die Frühstück war sehr lecker und gut vorbereitet. man kann vielfaltige Frühstück genießen. das Cafeteria ist auch schön und sehr gemütlich und vor allem sehr sauber. man kann auch nachdem Check out seine Gepäck mal lassen und die Kollegen von hotels werden dann in einen gesperrten sicheren Raum deine Gepäck lagern. Es war wunderschöne Erfahrung. ich würde gern auf jeden falls wieder besuchen.