フランクリン・マリオット・クール・スプリングス(Franklin Marriott Cool Springs)

Room gets warm even when air is turned down low. It was clean but could use some updating. You can hear people pretty easily and doors slamming shut.

The stay is what I would say was "Good". The issues are that, the toilet flapper valve needed replacing. It kept filling up after leaking. Which, we would press the flapper down to stop it from leaking. We had to do this three times. We didn't bother with it, when leaving hoping the maid service would notice it, and report it to maintenance. We didn't know if the breakfast was free or there was a charge, therefore, we didn't partake in it. You should put it somewhere more noticeable if it was free or not. Overall, the room was very clean. And the bar was an excellent. It was not excellent, but "Good"

The room was amazing. Shower and room comfort great. Pillows were little flattened when used not firm enough for my comfort. Would have loved to have microwave to reheat food. Safety is big to me and I felt very safe.

Very nice accommodations, perfect location for our needs, quiet. The staff very friendly and helpful!

Everything was good. I just didn't like the fact that we had to pay for breakfast (it was good) after paying that much for the room. My fault for assuming

Clean property, but the staff was not very attentive or friendly. The room was fine, but half the outlets did not work, the toilet was extremely loud when flushed, and there was a constant ticking noise in the bathroom that became very annoying. Expected more at this property. 3/5

Good place. The restaurant is fine. Staff are friendly.

Staff was friendly just due to technical issues check in was lengthy

Wonderful hotel. Very close to shopping and restaurants!