ホテル オン ザ ケイ(Hotel on the Cay)

Property is very dated pool has been closed for 5 years however beach is beautiful and location is perfect ferry to and from boardwalk always available and the convenience outweighs property conditions

Property and hotel room furniture was outdated and in need of serious renovations overhaul. One building looked run downed and abandoned. There was no hot water to take a shower, lukewarm mostly. The pool, ponds, and waterfalls were shut off, which was very unsightly from my balcony room. Staff did not clean out all the debris until the last day of my stay. However, the staff was friendly and very accommodating. The beach bar drinks were top tier and the beach restaurant food was so good. I love the fact that I could walk right out of my room and be on the beach. I even enjoyed watching the different exotic birds and iguanas. If you ask me if I am willing to stay again? The answer is yes. I just hope that my next visit The Hotel on the Cay wil have more of a modern look with a twist of what it was when it first opened its doors. The potential to bring it back to life is there. Its a true diamond in the ruff.

This property is old and dated but still an ok place to stay. Bring your own beach towel to save yourself some trouble. We had one between our family of four but we don't mind that kind of thing. We saw several folks totally unable to get beach towels because they were out. There are new owners so the property will be renovated in the future but a simple thing to do would be buy more towels...people staying at a hotel on the beach need one. Also no place to rinse the sand from your feet so you have to use the shower. I bet Housekeeping loves that. There was a spicket but not operational. The one thing that really rubbed me wrong is that you have to rent an umbrella for the beach if you want one. Chairs are free. Its just very cheap to make hotel guests rent an umbrella when there is so much to overlook it seems like they could just include it like literally every other beach hotel does. Seems weird but of all the issues that was the most distasteful.

We stayed for one night. The property was very sad, run down, minimally cared for. Empty dirty pools. Our room was pretty shabby, but had a bed, functioning shower, and a door that locked. Would definitely not stay there again. But i talked to another couple that thought it was OK for their needs, so i guess everyone is different. It must have been a beautiful place "back in the day" when it was maintained.

The air conditioning did not work for the first two nights. The first night the room was very hot. It is obvious that there is very little being done to properly maintain the property.

We have been going to St. Croix and Hotel on the Cay for years. The steady decline in the property is very sad. But the staff is WONDERFUL! From Kathy, the manager to Sarah and Joan- the housekeepers and Jose…they are warm and welcoming. Hopefully with the new buyer things will improve.

This private island is peaceful and relaxing. All of the staff and I mean the entire staff was ABSOLUTELY AMAZING!!! Very friendly locals great music and food. My husband enjoyed his bday getaway. We will be returning next year. - The Heholt’s

Loved the beach and that you have to take a boat to access the property. Very easy to locate and use. Runs regularly and very little wait time. Guests staying at the hotel can use the lounge chairs free of charge and can rent umbrellas or find a palm tree for shade. Rooms are comfortable and clean. Only problem was the sliding glass doors that are warped and nearly impossible to open but management says they’re in the process of replacing them. Pool is not open but who needs a pool when you’ve got a great beach with calm waters and very good snorkeling. Towels are included for guests. Room included a small kitchenette but all you need to have a quick breakfast or heat up leftovers. I’d definitely return!

It’s a little different to be on an island but a short boat ride across the harbor was worth the experience. The hotel is older and some upgrades and construction is happening but it was still very nice and relaxing.