シュタットホテル フライブルク(Stadthotel Freiburg Kolping Hotels & Resorts)

Cabine de douche avec moisissures, portes de la douche entartrées (marron), diner médiocre et servi froid. Négligence évidente… Un vert de vin pour s’excuser… et un petit déjeuner remboursé… Pas professionnel du tout. A éviter.

We had a large loft with a huge bathroom. The bed was comfy although the sofa bed wasn’t that great. The stairs to the top bedroom are kinda tricky for elder people but at the end, by just going up very careful there’s no risk. The breakfast was great, with lots of food and German options.

- Ein sehr gutes Preis-Leistungsverhältnis. - Zimmer sehr sauber, modernisiert - Professionelle und freundliche Mitarbeiter - Reichhaltiges Frühstück mit gutem Kaffee - Parken im Parkhaus 100m zu Fuß. - würde jederzeit dort wieder buchen.

Das Hotel liegt ein paar Geh-Minuten vom Stadtzentrum entfernt, in einer jedoch „lauten“ Gegend, weshalb das öffnen des Fensters in der Nacht nicht geeignet ist. Da ich genau zu der Zeit dort war, in der es so heiss war, waren die Nächte im Zimmer unerträglich, obwohl ich einen Ventilator hatte. Was die Sauberkeit des Zimmers betrifft; unbedingt dran arbeiten und mehr auf die Sauberkeit/Hygiene achten. Zum Frühstück kann ich leider nichts schreiben, da ich das Angebot nicht genutzt habe, denn der stolze Preis von 16 Euro hat mir dann den morgendlichen Appetit genommen. Zum Personal kann ich auch keine Angaben machen, da ich nur beim Ein/Auschecken Kontakt hatte. Im Grossen und Ganzen war es okay und schließlich kann man es eh nicht jedem Recht machen.

Una bruttissima esperienza. La camera piccola e bagno senza finestra. Muri sporchi e nel complesso non ben tenuto. L'ascensore, era praticamente un montacarichi, per come era messo male. Inoltre la cosa più inverosimile che durante il nostro soggiorno di due notti, NON CI HANNO PULITO LA STANZA, e neppure rifatto i letti e il bagno, dicendoci che l'avremmo dovuto dire ad inizio soggiorno!!!??? In 40 anni che viaggio per il mondo è la prima volta che devo comunicare prima se voglio o meno la pulizia della stanza. Non era scritto da nessuna parte, non potevamo saperlo. Nonostante le nostre lamentele, non sono venuti a rimetterla in ordine e come "conguaglio" ci hanno proposto una bibita (coca o fanta). Infine il parcheggio a pagamento 15 euro a notte era scomodissimo.

Buon hotel in posizione molto favorevole per una passeggiata nel centro storico. Ha diversi servizi (che non ho avuto il tempo di provare dato che mi sono fermato una sola notte), come biblioteca, centro massaggi e sala fitness. La stanza è sufficientemente spaziosa, inspiegabilmente ed inutilmente ampio il bagno! Attenzione all'ambiente con dispenser sapone e shampoo per lavabo e doccia, zero plastica. Bottiglia d'acqua di benvenuto gratuita. l'hotel è dotato di un proprio parcheggio a pagamento non prenotabile, ma in mancanza di disponibilità a 100mt c'è un parcheggio coperto (a pagamento anche lui, naturalmente). Colazione (€16.50) abbastanza varia e ricca. Rapporto qualità prezzo più che accettabile.

Do not go here. Rooms are very very small and old. Hotel geberally looks very old and dirty. The worst part is that the rooms are extremely hot and that no airco is available. Pictures at bookingswebsites look quite different compared to the actual room.

Unbelievable behaviour. RUDE STAFF, but unbelievably RUDE. The first day, the desklady wanted to send us to the most expensive parking and, as well unbelievably, she did not know where It was, even if the cheapest option was in the Next street. They don't clean the rooms. They give you a voucher and you have to decide between the cleening and a drink at the bar. A 3 star hotel at 100€ per night and they don't automatically clean. The people at the desk Talk to you in a very rude manner. We cannot say that any of them was nice to us. None of them. They even Talk to you in German even though it's pretty obvious we don't. We had a problem Booking the dates, as we made a mistake and reserved the room for one less day than we thought. They did not even tried to reach out to us (they say they called and our phone number was wrong - can happen- but no emails neither Contact through the Booking app) and when we arrived to the hotel, again, a rude person in the desk told us that we had to pay the room and leave the hotel because It was full. Everything was unbelievable. We Will not return, even if the location was pretty good. I have never suffered such a bad behaved staff.

Excellent location on the edge of the old town and right next to the funicular up to Schlossberg. Rooms are very modern and well kept, plus parking is safe and secure in the hotel grounds for €12.