Perfectly fine business hotel well situated in Freiburg about 15 minutes walking from the train station through the old town to the city garden park. Everything was clean and people were nice. This I a very good hotel deserving of recommendation for business and family travelers. It is not a luxury place and the rooms are efficient and clean but do not include amenities like a fridge or a pot for making tea/coffee. There is a nice bar/restaurant with indoor and outdoor seating and one can comfortably have a meal or a beer there. I did not have breakfast.
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ゲスト
2023年8月1日
Have travelled and stayed in so many hotels but never had this terrible experience ever in my life. I do not usually write reviews even if its a bad experience, however I had to so that this never happens with someone else. Be wise and clear when you book this hotel, ensure you have your details specified. I stayed at this property between 27th- 29th of June and had raised a concern. I was immediately asked to leave the hotel and book somewhere else if I dint like the property. The staff Catherine was very very rude. Never I have heard any hospitality staff speaking to a customer like this. I was very very Disappointed. Highly Not recommended.
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Nicholas
2023年8月6日
Lovely room - more a suite than a bedroom.
Clean, spacious, quiet and comfortable
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Janice
2023年6月2日
It was a lovely Hotel in a great location - quiet but close enough to all the entertainment that the centre of Freiburg had to offer. I wouldn't hesitate to stay there again.
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ゲスト
2023年1月31日
Lets start with the location which is excellent and minutes from the main square.Staff were at all times polite and helpful and the breakfast was plentiful and varied,Down side is the room which has no inbuilt air condition and they give a stand alone tower which you either keep on all night or switch off.Not what we could do as it was 28 degrees in the city at night..If you take a 3rd floor premier room they over look the outside bar area which on a Saturday night can stay open till after midnight which i can understand at the weekend but not through the week.Below our window was a floodlit tree and this shone into the room through very badly designed curtains.We had to ask maintenance to get a second curtain as ours had been removed and not replaced.Staff said curtains has been raised as ineffective many times but nothing has been done Bed wasnt all that comfortable either but on the whole a good room but would not return as better hotels with better facilities can probably be found for the same price elsewhere
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ゲスト
2023年1月31日
Unsolicited, we were given a room intended for the disabled, suitable for wheelchairs. The washbasin was positoined very low here and was equipped with a tap with a photoelectric cell that only worked if you put your hand in front of it. The result was that you had to constantly bend over to let the tap run and then "lose" 1 hand to get flowing water at all. When we reported this, we received the uninterested response that the rooms for the disabled are simply rented out to non-disabled customers as standard. Price quality ratio not oké
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ゲスト
2023年1月7日
Ideal hotel for our short visit to Freiburg. A 5 minute walk from the town square, but in a super quiet corner. You get what you pay for, the staff are friendly, the rooms modern and clean. I left my favorite shirt in the cupboard, one email and the shirt was sent by post, thank you Nino.