ホームウッド スイーツ バイ ヒルトン フレズノ(Homewood Suites by Hilton Fresno)

Overall, our stay in Fresno was fine. The breakfast lobby was spacious, and the food was good. The hotel itself was quiet. However, there were some unexpected issues. Drove 6 hours to Fresno and we were ready to check at the designated time. Our hotel room was not ready at 3pm for check in. This was a first-time experience for us; I've never encountered a situation where a hotel room wasn't ready at the specified time. We were informed that the previous guest had a late check-out and were asked to return in 45 minutes. There was no apology or compensation offered for the inconvenience. Additionally, when we returned for check-in, I was surprised to find that we had to pay for parking. Maybe I missed the parking fee information online? This was our first experience of having to pay for overnight parking at a hotel suite. Considering our room wasn't ready at check-in time, I expected this fee to be waived or be compensated in some way, but no such offer was made. As a result, we'll explore other hotel options next time.

I travel to Fresno quite a bit and I have to say this is one of my favorite places to stay. It is quiet, the staff is friendly and helpful and the property is well maintained. I would definitely recommend this hotel for business travel as well as families.

Nice, clean and spacious rooms. Good location near restaurants and a CVS. Can always count on Hiltons for comfort.

Staff super nice but always had to wait for service because they are checking in customers. My room had roaches .. came out when lights where off. Nice place but need to work on the bug problem

The hotel staff and overall hotel was nice. Then kids enjoyed the hot breakfast in particular. I was just disappointed in our actual room. We checked in late and I had a fussy baby or I would have asked for a different room. The baseboard was hanging off by the door that we moved it was safety of my infant around the room. The cushions on the couch had a hole and was coming apart. The curtains in the room were broken so when attempting to get dressed in the morning I had to do it in the bathroom as we were next to a parking lot and I could not close it. There was water damage on the ceiling in our room and the ironing board was broken. I was disappointed in the room but the staff were nice and the lobby and other areas looked nice and modern.

Good spot for a business stay for a few days if the location is close to your meetings. Ample room, with kitchen, and pleasant courtyard.

I would definitely stay here again. Staff is very committed to making your stay comfortable.

We had All the amenities we needed. Eleanor was great at check in. So friendly and helpful